Guest Experience Server Assistant — Fast-Paced Hospitality

Pyramid Global Hospitality; Virginia; On-site; USD 19,000 - 25,000; Full time

Job summary

Pyramid Global Hospitality is hiring a Server Assistant for the Virginia Guesthouse, opening April 2026. You will support the service team, maintain clean stations, and ensure an engaging guest experience in a fast-paced restaurant environment at a 214-room hotel with 25,000 square feet of event space near the University of Virginia.

The role emphasizes teamwork, hospitality, and a hands-on approach to service, with opportunities to grow within a world-class property.

Qualifications

• Engaging and welcoming personality.
• Knowledge of wine, beer, cocktails, and spirits.
• Ability to work under pressure in a fast-paced environment.
• Passion for creating an exceptional guest experience.
• Excellent communication skills.
• Regularly able to lift and carry 25 lbs.

Responsibilities

• Greet guests as they arrive or move around the restaurant area.
• Maintain proper setup of server stations.
• Assist servers in keeping tables clean and ready for guests.
• Assist with continual service details.
• Maintain overall cleanliness of the restaurant area.
• Be the master of the restaurant by understanding operation details.
• Collaborate with restaurant servers and kitchen/bar staff.

Skills

Engaging personality

Guest service

Communication skills

Stamina/fitness

Team collaboration

Wine/beer/spirit knowledge

Job description

Pyramid Global Hospitality is hiring a Server Assistant for the Virginia Guesthouse, opening April 2026. You will support the service team, maintain clean stations, and ensure an engaging guest experience in a fast-paced restaurant environment at a 214-room hotel with 25,000 square feet of event space near the University of Virginia.

The role emphasizes teamwork, hospitality, and a hands-on approach to service, with opportunities to grow within a world-class property.