Guest Experience Host — Warm Welcome in Fast-Paced Dining

BENCHMARK; Charlottesville (VA); On-site; USD 22,041 - 24,796; Full time

Job summary

Pyramid Global Hospitality is opening the Virginia Guesthouse, a 214-room property with 25,000 square feet of conference space, on the grounds of the University of Virginia. We are assembling a welcoming team for aHost position that sets the tone for each guest visit and supports the service team in delivering memorable hospitality.

Join a world-class property culture where hospitality professionals grow and guests experience exceptional service from day one.

Qualifications

• Prior guest-facing experience preferred.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet guests as they arrive to the restaurant.
• Monitor open dining sections for available tables.
• Estimate wait times and manage guest waiting lists.
• Assist in seating guests and coordinating large parties.
• Answer phones, take reservations, and adjust seating as needed.

Skills

Customer service

Communication

Hospitality

Job description

Pyramid Global Hospitality is opening the Virginia Guesthouse, a 214-room property with 25,000 square feet of conference space, on the grounds of the University of Virginia. We are assembling a welcoming team for aHost position that sets the tone for each guest visit and supports the service team in delivering memorable hospitality.

Join a world-class property culture where hospitality professionals grow and guests experience exceptional service from day one.