Host

Virginia Guesthouse Hotel & Conference Center; Charlottesville (VA); On-site; USD 21,000 - 22,000; Full time

Job summary

Pyramid Global Hospitality is opening the Virginia Guesthouse, a 214-room hotel with extensive conference space on the grounds of the University of Virginia in Charlottesville. We are hiring a Host to greet guests and support the service team in delivering memorable hospitality from the moment they arrive.

Join a world-class property where you can grow your career in a welcoming, fast-paced environment and help set the tone for guests’ experiences.

Qualifications

• Engaging, welcoming personality.
• Strong verbal and written communication.
• Ability to stay composed in a fast-paced setting.

Responsibilities

• Greet guests as they arrive or move about the restaurant area.
• Monitor open dining sections for empty or cleaned tables.
• Estimate wait times and manage the guest waiting list.
• Ensure guest needs are met while they wait.
• Answer the telephone, book reservations, and adjust seating for large parties.

Skills

Engaging personality

Excellent communication

Work under pressure

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

Welcome to the Virginia Guesthouse

Opening in April 2026, the Virginia Guesthouse is a 214‑room hotel featuring 25,000 square feet of conference and event space located on the beautiful Grounds of the University of Virginia. Making its debut in the spirited WAHOO community, the Guesthouse will offer a vibrant and inspiring setting for guests, conference attendees, faculty, and students alike.

We’re building a team that’s as welcoming and dynamic as the guests we’ll serve. Whether you’re an experienced hospitality professional or just starting your career, you’ll have the opportunity to learn, grow, and make a meaningful impact in a supportive, people‑first environment.

If you’re passionate about hospitality and ready to shape the guest experience from day one, join us—and be part of something special at the Virginia Guesthouse.

#PGH-VGH

What You Will Have An Opportunity To Do

We are looking for a highly motivated, customer focused Host to join our team! The Host is key to a successful operation. This individual is responsible for greeting each guest as they arrive to the restaurant. They will also support the service team with delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests visit, you are the first and last contact they have. This individual will need to be quick on your feet and have an engaging attitude.

This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world‑class property!

Your Role

• Greet guests as they arrive or move about the restaurant area
• Monitoring the open dining sections of the restaurant for empty and cleaned tables
• Estimating wait times for guests and monitoring the guest waiting list
• Ensuring that the needs of the guests are met while they are waiting.
• Answering the telephone, booking reservations and moving tables together to accommodate large parties.

What are we looking for?

• Someone with an engaging and welcoming personality
• Someone who can work under pressure in a fast‑paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills

Compensation

$15.00
$16.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.