Hospitality Security Officer - Guest Safety & Service

Hilton; South Bend (IN); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Travel perks

ESPP

Parental leave

Caregiving support

Crisis concierge

Mental health resources

PTO

Health benefits

Retirement plans

Job summary

Hilton in South Bend is looking for a Security Officer to help safeguard guests, team members and property while maintaining the warm hospitality Hilton is known for. You will conduct security patrols, assist with investigations, document reports, respond to emergencies and provide exceptional guest assistance, all in service of a safe and memorable stay for every guest, from lobby to guest room.

Join a culture that values integrity, teamwork and ownership, and enjoy the support of a global

Qualifications

• A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Responsibilities

• Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions
• Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents
• Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records
• Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats
• Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency

Job description

Hilton in South Bend is looking for a Security Officer to help safeguard guests, team members and property while maintaining the warm hospitality Hilton is known for. You will conduct security patrols, assist with investigations, document reports, respond to emergencies and provide exceptional guest assistance, all in service of a safe and memorable stay for every guest, from lobby to guest room.

Join a culture that values integrity, teamwork and ownership, and enjoy the support of a global