Hospitality Security Manager - Lead, Protect & Inspire

Hilton; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Hilton in San Francisco is seeking a Security Manager to oversee daily security operations, protect guests, employees and property, and ensure OSHA‑compliant safety standards.

The ideal candidate will have 1 year of customer service experience and supervisory or security manager experience, with open/flexible availability to cover days, evenings, overnights including weekends and holidays. This role includes emergency response duties and law‑enforcement liaison tasks.

Qualifications

• 1 year of customer service experience.
• Prior supervisory or security manager experience.
• Open/flexible availability to cover days, evenings, overnights including weekends and holidays.

Responsibilities

• Manage security operations: Implement security protocols to protect guests, employees, and property while ensuring compliance with OSHA regulations and industry standards
• Supervise property safety: Oversee security patrols, identify potential risks, and take proactive measures to address safety and security concerns
• Support investigations: Assist in conducting investigations related to accidents, thefts, property loss, and policy violations, ensuring proper documentation and follow‑up
• Oversee emergency responses: Manage on‑site emergency responses, including fires, medical incidents, and safety hazards, while coordinating with appropriate teams
• Act as law enforcement liaison: Maintain communication as needed with local, state, and federal law enforcement agencies on security‑related matters
• Ensure accurate documentation: Review and maintain security reports, incident records, and compliance documentation
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Skills

Customer service

Supervisory experience

Flexible availability

Job description

Hilton in San Francisco is seeking a Security Manager to oversee daily security operations, protect guests, employees and property, and ensure OSHA‑compliant safety standards.

The ideal candidate will have 1 year of customer service experience and supervisory or security manager experience, with open/flexible availability to cover days, evenings, overnights including weekends and holidays. This role includes emergency response duties and law‑enforcement liaison tasks.