Hospitality Security Lead – Guest Safety & Ops

Sonesta International Hotels Corporation; Miami Beach (FL); Sur place; USD 34 000 - 41 000; Plein temps

Avantages offerts par ce poste

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Company ‑

Paid Vacation & Sick Time

Parental Leave

Company-Paid Life Insurance

Hotel Discounts

Résumé du poste

Sonesta International Hotels Corporation is seeking a Security Supervisor to support daily hotel safety and security operations at Nautilus Sonesta Miami Beach. You will supervise Security Officers, monitor surveillance, control access, and assist with emergency responses to ensure a safe, welcoming guest experience.

The role combines leadership, guest interaction, and operational coordination in a fast-paced hospitality environment.

Qualifications

• Previous security or hospitality operations experience preferred.
• Leadership or supervisory experience in security or hospitality operations preferred.
• Strong communication, organizational, leadership, and conflict resolution skills.
• CPR, First Aid, AED, security certifications, or law enforcement training preferred where applicable.

Responsabilités

• Support daily hotel security operations including property patrols, access control, surveillance monitoring, emergency response, and safety procedures.
• Supervise and guide Security Officers to maintain professional, service-focused operations.
• Monitor guest activity, entrances, and operational areas to maintain safety and hospitality standards.
• Respond to incidents, alarms, emergencies, disturbances, and security situations promptly and professionally.
• Assist with investigations and maintain accurate documentation of incidents.
• Coordinate with Front Office, Engineering, Housekeeping, and leadership to support seamless operations.

Connaissances

Leadership

Communication

Conflict resolution

Organizational skills

Calm under pressure

Multitasking

Customer service

Outils

Surveillance systems

Access control systems

Incident reporting tools

Description du poste

Sonesta International Hotels Corporation is seeking a Security Supervisor to support daily hotel safety and security operations at Nautilus Sonesta Miami Beach. You will supervise Security Officers, monitor surveillance, control access, and assist with emergency responses to ensure a safe, welcoming guest experience.

The role combines leadership, guest interaction, and operational coordination in a fast-paced hospitality environment.