Hospitality Security & Guest Experience Lead

Hilton; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Hilton is hiring a Security Officer to help create exceptional hospitality by safeguarding guests and property across our Orlando hotels.

During a typical day you will conduct security patrols to monitor interior and exterior areas, assist with investigations by gathering information and documenting findings, maintain accurate security reports, respond to emergencies such as fires or medical incidents, and provide exceptional guest assistance with professionalism and efficiency.

Responsibilities

• Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks.
• Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents
• Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records
• Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats
• Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency

Job description

Hilton is hiring a Security Officer to help create exceptional hospitality by safeguarding guests and property across our Orlando hotels.

During a typical day you will conduct security patrols to monitor interior and exterior areas, assist with investigations by gathering information and documenting findings, maintain accurate security reports, respond to emergencies such as fires or medical incidents, and provide exceptional guest assistance with professionalism and efficiency.