Overnight Security & Guest Experience Lead

Fayette Chamber of Commerce

Atlanta (GA)

On-site

USD 32,000 - 42,000

Full time

6 days ago

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Benefits offered by this job

Incredible travel perks

Paid parental leave

Crisis concierge

Job summary

Hilton is seeking a Security Officer to protect guests and property, delivering the light and warmth of hospitality through vigilant safety practices and proactive guest assistance. Join a team recognized for outstanding workplace culture and employee support within a global hospitality leader.

You’ll contribute to safety, incident response, and service excellence across shifts. The role emphasizes guest care, thorough reporting, and collaboration with hotel leadership to maintain a secure,

Qualifications

Experience in hotel security operations and incident response.
Ability to conduct incident investigations and reporting.
Strong communication and guest service mindset.

Responsibilities

Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks.
Assist with investigations: Gather relevant information, document findings, and ensure accurate reporting.
Maintain accurate documentation: Prepare security reports and records.
Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats.
Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism.