Hospitality Security Agent: Guest Safety & Service

The Barnett; New Orleans (LA); On-site; USD 21,000 - 30,000; Full time

Job summary

The Barnett in New Orleans is seeking a dedicated Security Agent to ensure guest safety and a hospitable environment across outlets and event spaces. You will greet and assist guests, escort them to facilities, monitor safety protocols, and help maintain cleanliness and order in busy public areas.

Candidates should communicate clearly in English, manage time effectively, know hotel services hours, and be comfortable using Microsoft Office; physical requirements apply.

Qualifications

• Effective verbal and written English communication with guests, management and co-workers.
• Strong time management and organizational skills.
• Customer service orientation with a hospitable approach.
• Proficiency with MS Office applications.
• Knowledge of hotel operations and hours of operation.

Responsibilities

• Greet, host and assist guests in a hospitable manner.
• Escort guests to facilities and exits, ensuring safety.
• Maintain a safe environment by monitoring outlets and reporting hazards.
• Uphold safety standards and assist with crowd management during events.

Skills

Communication

Time management

Customer service

MS Office

Hotel operations

Job description

The Barnett in New Orleans is seeking a dedicated Security Agent to ensure guest safety and a hospitable environment across outlets and event spaces. You will greet and assist guests, escort them to facilities, monitor safety protocols, and help maintain cleanliness and order in busy public areas.

Candidates should communicate clearly in English, manage time effectively, know hotel services hours, and be comfortable using Microsoft Office; physical requirements apply.