Guest Experience Server — Elegant Hotel Dining

HRI Hospitality; New Orleans (LA); Hybrid; USD 17,000 - 36,000; Full time

Job summary

The Barnett Hotel in New Orleans, operated by HRI Hospitality, is seeking a friendly Restaurant Server to deliver warm, efficient service in a vibrant dining program.

You will take orders, input into POS, ensure guest satisfaction, handle payments, and uphold safety standards while contributing to a memorable guest experience. This full-time role offers opportunities to work across five signature dining venues and to excel in a bustling, hospitality-driven environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous serving or hospitality experience preferred.
• Experience with POS systems and cash handling a plus.
• Excellent customer service and communication skills.

Responsibilities

• Greet guests promptly and provide friendly, attentive service.
• Present menus, answer questions, and make recommendations.
• Take accurate food and beverage orders and input them into the POS system.
• Deliver food and drinks promptly, ensuring proper presentation and temperature.
• Check back with guests regularly and anticipate needs.
• Process payments, handle cash, and balance receipts accurately.
• Maintain table cleanliness, reset tables, and support dining room organization.
• Communicate guest needs and concerns to management or kitchen staff as needed.
• Follow all food safety, sanitation, and alcohol service guidelines.
• Assist with opening, closing, and side work duties.
• Perform additional duties as assigned by management.

Skills

Customer service

Communication

Multitasking

Stamina

Education

High school diploma

Tools

POS systems

Cash handling

Job description

The Barnett Hotel in New Orleans, operated by HRI Hospitality, is seeking a friendly Restaurant Server to deliver warm, efficient service in a vibrant dining program.

You will take orders, input into POS, ensure guest satisfaction, handle payments, and uphold safety standards while contributing to a memorable guest experience. This full-time role offers opportunities to work across five signature dining venues and to excel in a bustling, hospitality-driven environment.