Hospitality Sales Leader: Events & Catering Growth

Colwen Management Inc; Massachusetts; Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Medical Insurance with Company-Funded

Vision Insurance

Flexible Spending Accounts

Wide-Array of Supplemental Insurance

Paid Time Off Programs

Employee Assistance Program

401K Plan – Traditional & Roth Options

Hotel Discount Travel Program for All

Exclusive Associate Discounts

Training and Development Programs

Résumé du poste

AC Cleveland Circle, a Colwen Hotels Property, is seeking a Sales Manager to drive overall sales and marketing results across all segments and increase occupancy, rooms, and banquet revenues. You will leverage market trends, negotiate effectively, and collaborate with multiple hotel teams.

Local market experience is preferred in this role. The ideal candidate has 2+ years in sales and catering, excellent communication and leadership skills, and a proven ability to grow accounts and close new

Qualifications

• 2+ years sales and catering experience with a strong emphasis on food and beverage.
• Proven track record in social and corporate catering, hotel preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Ability to communicate across all levels of the organization.
• Proven ability to drive the sales process.
• Excellent listening, negotiation and presentation skills.
• Strong leader of people.
• Reliable with ability to multi-task and work under pressure.
• Able to travel to various local locations for sales call and networking.
• Proficient in Microsoft Office Suite or related software.

Responsabilités

• Professionally manage incoming phone calls, pre-qualify leads (web inquiries, Cvent,The Knot, Wedding Wire, Eventective), maintain timely responses using remote communication tools and various hotel PMS systems.
• Grow existing accounts and generate new business to exceed budget and maximize revenue and profits
• Maintain existing account relationships
• Formulate sales and marketing strategies for assigned hotel
• Collaborate with sales team, revenue management, food & beverage, and Hotel General Managers to maximize profitability of properties while maintain guest satisfaction
• Work closely with the sales teams, food & beverage, and Hotel General Managers at assigned hotels to assist in capturing catering business in all segments including corporate transient business
• Have general knowledge of Colwen banquet food service standards and techniques
• Develop and maintain market awareness to ensure ability to forecast revenue opportunities and create proactive strategies
• Establish individual sales plans and goals for corporate and social catering events
• Monitor and analyze product of top accounts and evaluate trends in market
• Independently solicit and book business
• Proactive solicitation of new business to achieve region revenue goals
• Proactive solicitation to include meaningful phone conversations, outside sales calls, site visits, professional email communications and social media campaigns
• Negotiate food and beverage pricing, meeting room rental, and other services
• Work directly with clients and event planners to gather necessary information for menu planning, floor plans, room set-up, timeliness, rental orders, décor, cost, rooming list and billing details and any other requirements pertinent to their event in a timely manner and assist with those items as necessary.
• Process Rewards points for group contacts post-event.
• Compile sales reports as required in a timely and accurate manner
• Maintain accurate and up to date records of all activity/transactions
• Ensure knowledge of and adherence to standards by the banquet team to achieve optimal sales service and client retention
• Supervise the execution of banquet events and monitor service provided by banquet staff
• Participate in local networking organizations, community, and industry events while representing Colwen Hotels in a professional manner
• Maintain knowledge of the competition

Connaissances

Sales and catering experience

Negotiation skills

Communication skills

Customer service

Outils

Microsoft Office Suite

Amadeus Diagramming

Social Table

Delphi FDC

Description du poste

AC Cleveland Circle, a Colwen Hotels Property, is seeking a Sales Manager to drive overall sales and marketing results across all segments and increase occupancy, rooms, and banquet revenues. You will leverage market trends, negotiate effectively, and collaborate with multiple hotel teams.

Local market experience is preferred in this role. The ideal candidate has 2+ years in sales and catering, excellent communication and leadership skills, and a proven ability to grow accounts and close new