Hospitality Sales & Events Leader

Colwen Management Inc; Boston (MA); Presencial; USD 70 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Vision Insurance

401K Plan

Hotel Discounts

Paid Time Off

Employee Assistance Program

Resumo da oferta

AC Cleveland Circle in Boston is seeking a Sales Manager to drive overall sales and marketing results across segments, focusing on new business, occupancy, and catering revenue. The role requires market insight, strategic thinking, and strong negotiation skills.

Colwen Hotels is a growing hospitality group with 49 hotels across 9 states; this position offers opportunities for professional growth and close collaboration with revenue management, F&B, and hotel leadership to maximize profitability

Qualificações

• 2+ years sales and catering experience with an emphasis on food and beverage.
• Proven track record in social and corporate catering, hotel preferred.
• Excellent verbal and written communication skills (grammar, punctuation, spelling).
• Ability to communicate across all levels of the organization.
• Able to travel to various local locations for sales calls and networking.

Responsabilidades

• Professionally manage incoming phone calls, pre-qualify leads (web inquiries, Cvent,The Knot, Wedding Wire, Eventective), maintain timely responses using remote communication tools and various hotel PMS systems.
• Grow existing accounts and generate new business to exceed budget and maximize revenue and profits
• Maintain existing account relationships
• Formulate sales and marketing strategies for assigned hotel
• Collaborate with sales team, revenue management, food & beverage, and Hotel General Managers to maximize profitability of properties while maintain guest satisfaction
• Work closely with the sales teams, food & beverage, and Hotel General Managers at assigned hotels to assist in capturing catering business in all segments including corporate transient business
• Have general knowledge of Colwen banquet food service standards and techniques
• Develop and maintain market awareness to ensure ability to forecast revenue opportunities and create proactive strategies
• Establish individual sales plans and goals for corporate and social catering events
• Monitor and analyze product of top accounts and evaluate trends in market
• Independently solicit and book business
• Proactive solicitation of new business to achieve region revenue goals
• Proactive solicitation to include meaningful phone conversations, outside sales calls, site visits, professional email communications and social media campaigns
• Negotiate food and beverage pricing, meeting room rental, and other services
• Work directly with clients and event planners to gather necessary information for menu planning, floor plans, room set-up, timeliness, rental orders, décor, cost, rooming list and billing details and any other requirements pertinent to their event in a timely manner and assist with those items as necessary.
• Process Rewards points for group contacts post-event.
• Compile sales reports as required in a timely and accurate manner
• Maintain accurate and up to date records of all activity/transactions
• Ensure knowledge of and adherence to standards by the banquet team to achieve optimal sales service and client retention
• Supervise the execution of banquet events and monitor service provided by banquet staff
• Participate in local networking organizations, community, and industry events while representing Colwen Hotels in a professional manner
• Maintain knowledge of the competition

Conhecimentos

Sales experience

Catering experience

Verbal communication

Written communication

Negotiation skills

Travel willingness

Microsoft Office

Event management

Ferramentas

Amadeus Diagramming

Social Table

Delphi FDC

CI/TY

Descrição da oferta de emprego

AC Cleveland Circle in Boston is seeking a Sales Manager to drive overall sales and marketing results across segments, focusing on new business, occupancy, and catering revenue. The role requires market insight, strategic thinking, and strong negotiation skills.

Colwen Hotels is a growing hospitality group with 49 hotels across 9 states; this position offers opportunities for professional growth and close collaboration with revenue management, F&B, and hotel leadership to maximize profitability