Hospitality Sales Lead — Café & Retail

Clear Destination Inc.; Boston (MA); On-site; USD 25,000 - 30,000; Full time

Job summary

Clear Destination Inc. is seeking a Sales Lead – Food & Beverage to provide exceptional guest service while supporting daily food, beverage, and retail operations.

In this entry-level supervisory role, you will assist Store Director F&B and lead cafe and marketplace teams to deliver memorable experiences and hit sales goals. You will open/close procedures, handle higher-level transactions, balance cash, and coach team members in real time.

Qualifications

• Prior food & beverage, café, or barista experience preferred.
• Retail leadership, keyholder, or supervisory experience valued.
• Passion for hospitality, coffee culture, and guest engagement.
• Strong communication and interpersonal skills.
• Ability to lead by example and motivate team members.
• Comfortable working in a fast-paced food and retail environment.
• Reliable and trustworthy with keyholder responsibilities.
• Experience using POS systems and operational tools preferred.
• Food handler’s certification preferred where required.
• Must be 21+ for liquor sales where applicable.
• Flexible availability including mornings, evenings, weekends, and holidays.

Responsibilities

• Leads by example to deliver exceptional guest service and model company standards.
• Supports Store Director F&B and Assistant Store Director F&B in leading the cafe team.
• Provides real-time coaching and guidance to team members during shifts.
• Resolves guest service issues in partnership with store leadership.
• Builds relationships with team members to support collaboration and goals.
• Assists leadership with daily communication, task delegation, and shift accountability.
• Fosters partner relationships to support business initiatives and growth.
• Performs opening and closing procedures, including cash and safe balancing.
• Maintains store readiness, merchandising standards, and clean environments.
• Ensures compliance with health, safety, and loss prevention protocols.

Skills

Food & beverage experience

Retail leadership

Keyholder experience

Hospitality passion

Strong communication

Interpersonal skills

Lead by example

POS systems

Food handler certification

Liquor knowledge

Flexible availability

Tools

POS systems

Job description

Clear Destination Inc. is seeking a Sales Lead – Food & Beverage to provide exceptional guest service while supporting daily food, beverage, and retail operations.

In this entry-level supervisory role, you will assist Store Director F&B and lead cafe and marketplace teams to deliver memorable experiences and hit sales goals. You will open/close procedures, handle higher-level transactions, balance cash, and coach team members in real time.