F&B Sales Lead & Guest Experience Supervisor

Event Network, Inc.; Carlsbad (CA); Hybrid; USD 28,000 - 33,000; Full time

Job summary

Event Network, Inc. serves premier destinations with engaging guest experiences and vibrant retail environments.

The Sales Lead – Food & Beverage supports daily F&B and retail operations while exemplifying hospitality and leadership. This entry-level supervisory role includes coaching teammates, opening/closing procedures, and accurate cash handling to ensure smooth cafe and marketplace operations in a fast-paced setting.

Qualifications

• Retail leadership or supervisory experience valued.
• Passion for hospitality and guest engagement.
• Strong communication and interpersonal skills.
• Ability to lead by example and motivate team members.
• Comfortable in fast-paced food and retail environment.
• Reliability and trustworthiness for keyholder duties.
• Food handler’s certification preferred where required.

Responsibilities

• Leads by example to deliver exceptional guest service and model standards.
• Coaches team members in real time during shifts.
• Performs opening and closing procedures and cash balancing.
• Supports daily café operations including beverage and food service.
• Maintains knowledge of offerings and venue programs.
• Ensures cleanliness, safety, and adherence to health standards.
• Fosters relationships to support business initiatives.

Skills

Retail leadership

Keyholder responsibilities

Communication

Team motivation

Hospitality

Tools

POS systems

Operational tools

Job description

Event Network, Inc. serves premier destinations with engaging guest experiences and vibrant retail environments.

The Sales Lead – Food & Beverage supports daily F&B and retail operations while exemplifying hospitality and leadership. This entry-level supervisory role includes coaching teammates, opening/closing procedures, and accurate cash handling to ensure smooth cafe and marketplace operations in a fast-paced setting.