Hospitality Sales Coordinator – Groups & Events

Method-Hospitalit; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Paid time off

401(k) with company match

Employee hotel and dining discounts

Career growth opportunities

Collaborative and entrepreneurial work

Disability accommodations

Job summary

ROOST Rainey is seeking a driven Sales Coordinator to support corporate, group, and leisure sales efforts at the Rainey Street property in Austin, TX. The role focuses on admin support, client communications, and contract management to ensure a seamless inquiry-to-arrival process.

The ideal candidate thrives in a fast-paced hospitality environment, demonstrates meticulous attention to detail, and builds relationships while supporting revenue growth.

Qualifications

• 1–3 years of experience in hotel sales, hospitality, event sales, or administrative support.
• Experience within a hotel, lifestyle hospitality brand, or luxury property preferred.
• Strong organizational and time management skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities while meeting deadlines.
• Proficiency in Microsoft Office Suite.
• Experience with hotel CRM systems, Delphi, TripleSeat, or similar sales software is a plus.
• Self-motivated with a collaborative, team-first mindset.
• Professional, polished, and guest-focused demeanor.

Responsibilities

• Provide day-to-day administrative support to the commercial team.
• Respond promptly to group and corporate inquiries, qualifying leads and routing opportunities appropriately.
• Prepare proposals, contracts, rooming lists, and other sales documentation with accuracy.
• Maintain client records, account activity, and sales opportunities within the CRM and sales systems.
• Coordinate site visits, client tours, and FAM trips.
• Assist with RFP responses and manage deadlines for corporate, government, and group business opportunities.
• Track tentative and confirmed business, ensuring timely follow-up throughout the sales cycle.
• Collaborate with Operations, Front Office, and Housekeeping teams to ensure successful preparation and execution of group/client stay.
• Support revenue-generating initiatives through outbound prospecting, lead generation, and account research.
• Prepare weekly sales reports, pace reports, production summaries, and other administrative reporting.
• Assist in coordinating promotional events, networking functions, trade shows, and community partnerships.
• Manage sales collateral, digital assets, and presentation materials to ensure they remain current.
• Maintain a high level of professionalism and exceptional customer service in every client interaction.
• Perform additional administrative and sales support duties as assigned.

Skills

Organizational skills

Communication skills

Time management

Customer service

Attention to detail

Tools

Delphi

TripleSeat

CRM systems

Microsoft Office

Job description

ROOST Rainey is seeking a driven Sales Coordinator to support corporate, group, and leisure sales efforts at the Rainey Street property in Austin, TX. The role focuses on admin support, client communications, and contract management to ensure a seamless inquiry-to-arrival process.

The ideal candidate thrives in a fast-paced hospitality environment, demonstrates meticulous attention to detail, and builds relationships while supporting revenue growth.