Hospitality-Focused Pastry & Retail Associate

Convive Brands; Town of Cobleskill (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health coverage

Accrued Paid Time Off

401k with up to 4% match

Pre-tax commuter benefits

Team member discounts

Job summary

Le Pain Quotidien, part of Convive Brands, Cobleskill, NY, is seeking a friendly restaurant team member. You will provide attentive service, anticipate guest needs, prepare drinks, wrap to-go items, and keep pastry displays appealing throughout shifts.

This role covers opening, mid, and closing procedures in a welcoming, kitchen-light setting. We offer health coverage, PTO, a 401(k) match after 90 days, pre-tax commuter benefits, and team discounts across Convive Brands' brands.

Qualifications

• 1 to 3 months of related restaurant experience or training.
• Experience with Toast POS is a plus.
• Flexibility in schedule is highly preferred but not required.
• Ability to be cross-trained in all areas of the dining room and retail space.
• Ability to speak, read, and understand the primary language of the work location.

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit.
• Anticipate guest needs and note any preferences provided by the guest.
• Prepare all drinks for retail and dining room, including batches for the retail counter.
• Properly bag, box, and arrange to-go food and pastry.
• Perform sales transactions in accordance with Le Pain Quotidien cash handling policy.
• Maintain and consolidate pastry display throughout the day.
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items.
• Handle any guest situations with genuine empathy and elevate to a manager as necessary.
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments.
• Keep all areas of the restaurant clean and organized by following cleaning checklists.
• Responsible for answering the phone with proper etiquette; takes orders over the phone.

Skills

Guest service

POS handling

Flexibility

Communication

Tools

Toast POS

Job description

Le Pain Quotidien, part of Convive Brands, Cobleskill, NY, is seeking a friendly restaurant team member. You will provide attentive service, anticipate guest needs, prepare drinks, wrap to-go items, and keep pastry displays appealing throughout shifts.

This role covers opening, mid, and closing procedures in a welcoming, kitchen-light setting. We offer health coverage, PTO, a 401(k) match after 90 days, pre-tax commuter benefits, and team discounts across Convive Brands' brands.