Hospitality Quality Inspector — Elevate Guest Experience

Vacatia; Las Vegas (NV); Vor Ort; USD 25.000 - 33.000; Vollzeit

Zusammenfassung

Vacatia seeks a Housekeeping Quality Specialist to uphold cleanliness and service standards across the resort. You will inspect guest rooms, public areas, and back-of-house spaces to ensure compliance with brand and safety guidelines, driving improvements and supporting audit readiness.

Join a team focused on guest satisfaction, continuous improvement, and collaboration with Housekeeping, Maintenance, and Front Office. Evening, weekend, and holiday availability required.

Qualifikationen

• 1+ years of experience in quality assurance, housekeeping, or guest services (hospitality experience preferred).
• Background in Housekeeping, Guest Services, or Rooms Division a plus.
• High School diploma or GED required; bilingual candidates strongly preferred.

Aufgaben

• Conduct detailed inspections of guest rooms, public areas, and back-of-house spaces to ensure everything meets brand and safety standards.
• Help develop and uphold quality standards, SOPs, and inspection practices.
• Review guest feedback and identify trends to drive improvement opportunities.
• Document inspection results and deliver clear, actionable reports to leadership.
• Partner with Housekeeping, Maintenance, and Front Office teams to resolve service issues and implement corrective actions.
• Support internal and external audit readiness and follow up on key action items.
• Track guest satisfaction metrics and online reputation scores.

Kenntnisse

Quality assurance

Housekeeping

Guest services

Attention to detail

Ausbildung

High School diploma or GED

Tools

Inspection tools

Microsoft Office

Guest feedback systems

Jobbeschreibung

Vacatia seeks a Housekeeping Quality Specialist to uphold cleanliness and service standards across the resort. You will inspect guest rooms, public areas, and back-of-house spaces to ensure compliance with brand and safety guidelines, driving improvements and supporting audit readiness.

Join a team focused on guest satisfaction, continuous improvement, and collaboration with Housekeeping, Maintenance, and Front Office. Evening, weekend, and holiday availability required.