Hospitality / Production Runner

Live Nation Entertainment; Philadelphia (Philadelphia County); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Competitive compensation

Professional career development

Additional benefits

Job summary

Brooklyn Bowl Philadelphia is seeking a Hospitality Runner to support the Production Department by ensuring backstage hospitality for touring artists, crew, and staff. This role requires strong organization, attention to detail, and the ability to work in a fast-paced live music environment.

Responsibilities include executing riders, stocking items, assisting with meals and errands, and post-show dressing room resets.

Qualifications

• High School diploma or GED is required.
• Valid driver’s license and reliable transportation.
• Excellent communication and organizational skills.
• Ability to lift up to 30 lbs and stand for extended periods.
• Previous hospitality, live events, or production experience is preferred.

Responsibilities

• Execute hospitality riders for artists and crew, including food, beverages, and dressing room supplies.
• Shop for and stock items before and during shows, ensuring timely fulfillment of requests.
• Maintain a clean, organized backstage and green room environment.
• Act as a point of contact for artists and crew on show days.
• Assist with meals, catering delivery/pickup, coffee runs, and other errands.
• Coordinate with Production and Venue teams for day-of-show duties and post-show reset.

Skills

Communication

Organizational skills

Time management

Multitasking

Hospitality experience

Education

High School diploma or GED

Job description

Brooklyn Bowl Philadelphia will be following in the footsteps of our original Brooklyn location, noted as “one of the most incredible places on Earth,” by Rolling Stone. Brooklyn Bowl Philadelphia is the ultimate night out, with its groundbreaking integration of premiere music, 24 lanes of bowling, 2 bars, featuring locally crafted beers, and food by the acclaimed Blue Ribbon restaurant group. Located in the heart of the historic Fishtown neighborhood, adjacent to The Fillmore and The Punchline in what has become a burgeoning entertainment district, the venue is slated to open Q4 2021, and will be Brooklyn Bowl’s fourth location. Wearing its homegrown values on its sleeve, Brooklyn Bowl is committed to locally made products, environmental sustainability, and boasts an unprecedented combination of top‑flight music, bowling, beer, and food.

Role Overview

The Hospitality Runner plays a vital support role within the Production Department by ensuring that all backstage hospitality needs are met for touring artists, crew, and staff. This position requires strong organizational skills, a keen eye for detail, and the ability to work efficiently in a fast‑paced, live music environment.

Responsibilities

• Execute hospitality riders for artists and crew, including food, beverages, and dressing room supplies.
• Shop for and stock items before and during shows, ensuring timely and accurate fulfillment of requests.
• Maintain a clean, organized, and welcoming backstage and green room environment.

Artist & Crew Support

• Act as a point of contact for artists and crew for hospitality needs on show days.
• Assist with meals, catering delivery/pickup, coffee runs, and other errands as required.
• Provide friendly, discreet, and professional service.

Venue Operations

• Assist the Production and Venue teams with miscellaneous day‑of‑show duties.
• Coordinate with the Production Manager and Tour Manager to ensure smooth day‑of‑show hospitality execution.
• Track receipts and manage petty cash or venue‑issued funds responsibly.
• Post‑Show Duties:
• Clean and reset dressing rooms and backstage areas after each event.
• Restock supplies and prepare for the next event.

Qualifications

• High School diploma or GED
• Valid driver’s license and reliable transportation (vehicle large enough for shopping runs is a plus).
• Excellent communication and organizational skills.
• Ability to lift up to 30 lbs and be on your feet for extended periods.
• Strong time‑management and multitasking abilities.
• Previous experience in hospitality, live events, or production preferred.
• Ability to work independently and maintain a calm, positive attitude under pressure.

Physical Demands / Working Environment

• Working environment is fast‑paced, often loud and stressful.
• Position requires extended periods of prolonged standing and working on your feet.

Our Benefits

• Competitive compensation
• Professional career development
• Additional benefits