Hospitality Ops Internship: Analyze, Align, Deliver

Gracious Hospitality Management; New York (NY); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Structured compensation

Medical, Dental & Vision

FSA/HSA

Referral bonus

Recognition awards

Paid time off

Job summary

Gracious Hospitality Management in New York seeks an Operations Intern to support the COO and VP of Operations across all properties. You will assist with operational analysis, reporting, data entry, and calendar management while liaising with Culinary, Marketing, Events, and Beverage teams.

The role requires strong Excel/Word skills, excellent written and verbal communication, and availability for weekends, nights, and holidays as business demands.

Qualifications

• Extensive experience creating documents and spreadsheets with Word, Excel, PowerPoint and Google Docs/Sheets/Slides.
• Strong communication skills in writing and visuals.
• Strong quantitative and analytical skills.
• Excellent interpersonal skills for internal/external correspondence.
• Advanced typing, note-taking, recordkeeping, and organizational skills.

Responsibilities

• Reports to the COO and VP of Operations.
• Assists with restaurant operations, operational analysis, and market research.
• Liaises with Culinary, Marketing, Events, and Beverage teams at corporate and properties; attends meetings and takes minutes.
• Types, formats, and edits reports, documents, and presentations.
• Enters data, maintains databases, and keeps records.
• Schedules appointments, maintains event calendars, sends reminders, and performs other administrative tasks.
• Supports service at the properties as assigned.
• Assists with communication and company marketing campaigns.
• Performs other related duties as assigned.

Skills

Word Excel PowerPoint

Communication skills

Quantitative analysis

Interpersonal skills

Typing/note-taking

Brand knowledge

Weekend nights availability

English fluency

Job description

Gracious Hospitality Management in New York seeks an Operations Intern to support the COO and VP of Operations across all properties. You will assist with operational analysis, reporting, data entry, and calendar management while liaising with Culinary, Marketing, Events, and Beverage teams.

The role requires strong Excel/Word skills, excellent written and verbal communication, and availability for weekends, nights, and holidays as business demands.