Hospitality Operations Supervisor — Guest Experience

Auburn Marriott Opelika Resort & Spa at Grand National; Opelika (AL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

FSA/HSA options

401(k) match

Hotel discounts

Dining discounts

Golf discounts

Spa discounts

Tuition reimbursement

Leadership development

Job summary

Auburn Marriott Opelika Resort & Spa at Grand National is seeking a supervisory professional to assist management with daily department activities, ensuring prompt, courteous service and a positive guest experience across all areas.

You will help uphold Marriott standards, implement policies, and shape strategies that improve guest satisfaction and operational performance. This role offers comprehensive benefits and opportunities for leadership and career growth.

Qualifications

• Experience supervising hotel/restaurant operations.
• Strong guest-service orientation and attention to detail.

Responsibilities

• Assist management staff with supervising daily department activities.
• Promote prompt and courteous delivery of all services and maintain a positive image in guest contact areas.
• Ensure cleanliness of guest areas and alignment with policies and procedures.
• Analyze trends, contribute to strategy, and help the resort perform at its best.

Skills

Guest service

Staff supervision

Policy adherence

Operations coordination

Job description

Auburn Marriott Opelika Resort & Spa at Grand National is seeking a supervisory professional to assist management with daily department activities, ensuring prompt, courteous service and a positive guest experience across all areas.

You will help uphold Marriott standards, implement policies, and shape strategies that improve guest satisfaction and operational performance. This role offers comprehensive benefits and opportunities for leadership and career growth.