Hospitality Operations Manager - F&B & Facilities

Seneca Gaming Corporation; Buffalo, Northern (NY, KY); Hybrid; USD 39,000 - 48,000; Full time

Job summary

Seneca Gaming Corporation in Buffalo, NY is seeking a Hospitality Shift Manager to oversee all aspects of SBCC Food & Beverage and Facilities/EVS operations, ensuring adherence to policies, safety, and quality standards.

You will manage staffing, scheduling, payroll, training and HR issues, monitor costs, maintain service levels, and coordinate with the Food & Beverage Management team to optimize profitability.

Qualifications

• Excellent leadership and staff development abilities.
• Strong interpersonal and communication skills.
• Experience supervising food & beverage operations.

Responsibilities

• Manage and supervise Food & Beverage and Facilities/EVS operations.
• Oversee scheduling, payroll, HR issues, and staffing to optimize service and costs.
• Ensure safety, Serve Safe and liquor-licensing compliance across units.

Skills

Leadership

Staff management

Communication

Coaching

Team building

Problem solving

Customer service

Computer skills

Education

High School diploma or its equivalency

Job description

Seneca Gaming Corporation in Buffalo, NY is seeking a Hospitality Shift Manager to oversee all aspects of SBCC Food & Beverage and Facilities/EVS operations, ensuring adherence to policies, safety, and quality standards.

You will manage staffing, scheduling, payroll, training and HR issues, monitor costs, maintain service levels, and coordinate with the Food & Beverage Management team to optimize profitability.