Hospitality Operations Leader - Hotels & F&B

Ithaka Hospitality Partners, LLC; Montgomery (AL); On-site; USD 80,000 - 120,000; Full time

Job summary

Ithaka Hospitality Partners, LLC is seeking a Director of Operations in Montgomery, Alabama to lead all hotel operations at Elevation Convening Center & Hotel. Responsibilities include ensuring operational excellence, optimizing guest satisfaction, and managing financial performance. The ideal candidate will have over 3 years of senior leadership experience in hospitality, a strong understanding of service standards, and proficiency in relevant operational software. Join us in creating extraordinary guest experiences with a focus on quality and innovation.

Qualifications

• 3+ years in senior leadership roles within the hospitality industry.
• Proven expertise in upscale hotel and restaurant operations.
• Strong understanding of Forbes and AAA service standards.

Responsibilities

• Oversee all aspects of hotel operations.
• Monitor and improve guest experiences.
• Analyze daily revenue and labor reports.

Skills

Leadership

Operational Excellence

Guest Satisfaction

Financial Management

Team Development

Education

Bachelor's degree in hospitality or related field

Tools

Agilysys Point of Sale

ADP

Opera Cloud

KYC Hotel Optimization

Job description

Ithaka Hospitality Partners, LLC is seeking a Director of Operations in Montgomery, Alabama to lead all hotel operations at Elevation Convening Center & Hotel. Responsibilities include ensuring operational excellence, optimizing guest satisfaction, and managing financial performance. The ideal candidate will have over 3 years of senior leadership experience in hospitality, a strong understanding of service standards, and proficiency in relevant operational software. Join us in creating extraordinary guest experiences with a focus on quality and innovation.