Hospitality Operations Lead - Corporate Dining

Compass Group USA; Los Gatos (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Wolfgang Puck Catering, a member of Compass Group USA, is seeking an Assistant General Manager to support corporate dining accounts and catering programs. You will help drive daily operations, mentor team members, and align financial and service objectives to deliver outstanding experiences for guests and clients.

You will work with the General Manager, culinary leadership, and client stakeholders to manage operations, improve service standards, and lead a culture of collaboration and

Qualifications

• Experience in hospitality, corporate dining, catering, or related services.
• Experience leading teams and supporting employee engagement initiatives.
• Strong commitment to hospitality and client service.
• Ability to collaborate, communicate effectively, and coach others.
• Understanding of financial reporting, labor management, and performance metrics.

Responsibilities

• Oversee daily dining, hospitality, and catering operations with the General Manager.
• Drive exceptional guest experiences through high service standards and consistency.
• Plan and execute catering events, meetings, and special functions.
• Build relationships with clients, guests, and internal stakeholders.
• Support financial performance management including labor planning, budgeting, forecasting, and expense controls.
• Monitor performance, identify opportunities to improve efficiency and guest satisfaction.
• Coach and develop team members, fostering an inclusive culture.
• Participate in recruitment, onboarding, training, and employee development.
• Collaborate with culinary and operations teams on new programs and promotions.
• Ensure compliance with food safety, sanitation, and safety standards.
• Assist with inventory, purchasing, and operational planning.
• Support client satisfaction programs and respond to feedback.

Skills

Hospitality leadership

Client relationship management

Team development and coaching

Operations management

Financial acumen

Communication skills

Collaboration

Adaptability

Education

Hospitality/Business degree or equivalent

Tools

Microsoft Office Suite

Outlook

Operational systems

Reporting tools

Job description

Wolfgang Puck Catering, a member of Compass Group USA, is seeking an Assistant General Manager to support corporate dining accounts and catering programs. You will help drive daily operations, mentor team members, and align financial and service objectives to deliver outstanding experiences for guests and clients.

You will work with the General Manager, culinary leadership, and client stakeholders to manage operations, improve service standards, and lead a culture of collaboration and