Hospitality Operations Coordinator - Guest Experience

L'Auberge Del Mar; California (MO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401K Plan with Employer Match

Onsite Complimentary Parking

Free Meals in EDR

Hotel and restaurant discounts

Job summary

L'Auberge Del Mar in California seeks an Operations Coordinator who will work closely with the Housekeeping and Engineering departments. The ideal candidate will demonstrate exceptional customer service and have the ability to multi-task while creating memorable experiences for guests.

This role demands refined communication skills and fluency in both English and Spanish. Responsibilities include processing invoices, coordinating projects, and supporting guest requests. Join our dedicated team in a culture that values individuality and teamwork.

Qualifications

• Ability to stand and walk for extended periods of time.
• Ability to lift and carry up to 25 pounds occasionally.
• Ability to respond quickly to operational needs.

Responsibilities

• Process invoices for Housekeeping and Engineering.
• Champion Alice system, our guest request program.
• Coordinate projects.
• Log and follow up on guest requests.
• Support reservations team.

Skills

Refined verbal and written communication skills

Fluency in English and Spanish

Customer service skills

Problem-solving skills

Ability to multi-task

Attention to detail

Job description

L'Auberge Del Mar in California seeks an Operations Coordinator who will work closely with the Housekeeping and Engineering departments. The ideal candidate will demonstrate exceptional customer service and have the ability to multi-task while creating memorable experiences for guests.

This role demands refined communication skills and fluency in both English and Spanish. Responsibilities include processing invoices, coordinating projects, and supporting guest requests. Join our dedicated team in a culture that values individuality and teamwork.