Hospitality Office Associate — Cash & Admin

SSA Group; Fort Wayne (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

On-Demand Pay Program

Meal Plan & Employee Discounts

401(k) with 15% company match

Bereavement Leave (up to 8 hours)

Holiday pay (1.5x)

Paid sick leave

Job summary

SSA Group is hiring an Office Associate in Fort Wayne, IN to support administrative operations and guest services. You will assist managers, handle cash processes, and help with onboarding while maintaining a clean, compliant workspace.

The role requires strong communication, organization, and teamwork, with weekly schedules that may include varied hours and peak times. SSA offers benefits and flexible pay options where available.

Qualifications

• Strong interpersonal and communication skills.
• Ability to read, count, and write to accurately complete all documentation and daily paperwork.
• Exceptional problem-solving and decision-making skills, with strong organizational abilities.
• Demonstrated financial management, analytical, and planning skills.
• Thrive in a team environment while working independently, showing flexibility in a fast-paced setting.
• Proficient in office functions, including online cash management systems, POS systems, and Excel.

Responsibilities

• Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
• Assist operational managers and park staff as needed, as delegated by the Administrative Operations Manager.
• Support recruiting efforts and onboarding of new employees.
• Maintain a clean, safe, and organized work environment.
• Uphold company policies and procedures.
• Provide administrative support, including answering phones and word processing.
• Communicate documentation on discrepancies to the Administrative Operations Manager and other responsible staff.

Skills

Interpersonal skills

Documentation

Problem solving

Financial management

Team player

Excel

Tools

POS systems

Office software (Excel)

Job description

SSA Group is hiring an Office Associate in Fort Wayne, IN to support administrative operations and guest services. You will assist managers, handle cash processes, and help with onboarding while maintaining a clean, compliant workspace.

The role requires strong communication, organization, and teamwork, with weekly schedules that may include varied hours and peak times. SSA offers benefits and flexible pay options where available.