Hospitality Manager, Global Hospitality (Payment Services Client)

Octagon; New York (NY); Hybrid; USD 60,000 - 65,000; Full time

Job summary

A leading company in sports and entertainment seeks a Hospitality Manager to plan and execute global hospitality programs. This full-time role emphasizes event planning, logistics, and client relations, requiring a strong work ethic and 5+ years of experience in hospitality or project management.

Benefits

Unlimited PTO

Comprehensive health insurance

401(k) with company match

Mental health resources

Personal development programs

Qualifications

• 5+ years in hospitality or project management roles.
• Proficiency in Microsoft Office (PowerPoint, Excel, Word).
• Strong work ethic with initiative and reliability.

Responsibilities

• Manage logistics for program planning and execution.
• Serve as a primary contact for client sponsorship and agency partners.
• Oversee vendors and contracts for flawless event delivery.

Skills

Organization

Attention to Detail

Hospitality

Project Management

Multilingual Skills

Tools

Microsoft Office

Job description

Hospitality Manager, Global Hospitality (Payment Services Client)

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Job Overview

This role involves planning and executing event and experiential marketing programs, with a focus on global hospitality and B2B programs related to client property partnerships. The position emphasizes event planning, logistics, and customer hosting to bring world-class events to life.

Location & Work Environment

Our headquarters is in Stamford, CT, but the position is flexible, prioritizing candidates open to hybrid work (2-3 days in office) at locations including Stamford, CT; New York, NY; Charlotte, NC; Los Angeles, CA; Chicago, IL; or Atlanta, GA.

About the Company

Octagon is a recognized leader in sports, entertainment, and experiential marketing, known for being one of the “Best Places to Work in Sports”. We value creativity, diversity, and the power of play to generate impactful ideas.

Key Responsibilities

• Serve as a primary contact for client sponsorship, internal departments, and agency partners.
• Manage logistics for program planning and execution, including hotel, transportation, and event management.
• Oversee vendors and contracts to ensure flawless event delivery.
• Handle guest communications before, during, and after events.
• Manage budgets, finance trackers, and program reconciliations.
• Create sales decks and presentations for internal and external audiences.
• Contribute to the agency experiences team with insights and ideas.

Candidate Profile

• Strong work ethic with initiative and reliability.
• Passion for hospitality and VIP service.
• Interest in sports, entertainment, gaming, music, or lifestyle culture.
• 5+ years in hospitality or project management roles.
• Exceptional organization and attention to detail, with ability to handle multiple projects.
• Proficiency in Microsoft Office (PowerPoint, Excel, Word).
• Positive attitude and a proactive approach.
• Multilingual skills are a plus.
• Willingness to travel domestically and internationally, including onsite event execution.

Compensation & Benefits

The base salary range is $60,000–$65,000, depending on experience and qualifications. Benefits include unlimited PTO, comprehensive health insurance, parental leave, 401(k) with company match, mental health resources, diversity initiatives, and personal development programs.

Additional Details

Employment level: Mid-Senior; Full-time; Marketing industry; Focus on marketing services, hospitality, and events.

Octagon is an Equal Opportunity employer, welcoming applicants regardless of race, gender, or background.