Hospitality Manager, Global Hospitality (Payment Services Client)

IPG DXTRA; City of Troy (NY); Hybrid; USD 60,000 - 65,000; Full time

Job summary

An established industry player is seeking a Hospitality Manager to oversee global hospitality programs for a renowned payment services client. This role focuses on planning and executing world-class events, managing logistics, and ensuring exceptional customer experiences. The ideal candidate thrives in a dynamic team environment and possesses a strong work ethic, a passion for hospitality, and excellent organizational skills. With a flexible work arrangement and a comprehensive benefits package, this is an exciting opportunity to contribute to innovative marketing initiatives in the sports and entertainment sectors.

Benefits

Unlimited PTO

Medical/Dental/Vision Insurance

Generous Family Leave Policy

401K with Company Match

Employee Stock Purchase Plan

Mental Health Resources

Discount Portal

Personal Development Programs

Qualifications

• 5+ years experience in hospitality or project management.
• Strong organization skills and attention to detail.

Responsibilities

• Manage logistics for event planning and execution.
• Serve as a reliable contact for client sponsorships.

Skills

Hospitality Management

Event Planning

Project Management

Microsoft Office (PowerPoint, Excel, Word)

Customer Service

Communication Skills

Education

Bachelor's Degree in Hospitality Management or related field

Tools

Microsoft Office Suite

Job description

THE JOB / Hospitality Manager, Global Hospitality (Payment Services Client)

EXPERIENCES / Responsible for planning and executing event and experiential marketing programs.

***Our headquarters is in Stamford, CT, but the location of this position can be flexible with a priority given to candidates open to hybrid work (2-3 days week in office) in one of our office locations - - Stamford, CT, New York, NY, Charlotte, NC, Los Angeles, CA, Chicago, IL, or Atlanta, GA.***

Our client is an award-winning Payment Services brand known for their iconic marketing initiatives. We are searching for an Account Manager who will be responsible for Global Hospitality and B2B programs associated with client's property partnerships. This position will have a strong focus on event planning, logistics and customer hosting and will support the team in bringing to life world class events.

This position is best suited for a candidate inspired by working in a team environment with a diverse group of people from different countries and cultural backgrounds. If you are looking to work in the epicenter of sports marketing and sponsorship consulting with a finance client and a true partner, consider this opportunity.

THE WORK YOU'LL DO

• Serve as a reliable agency contact for client sponsorship, internal client departments and agency partners


• Manage logistics relating to program planning and execution including hotel manifests, transportation manifests, and event management


• Oversee vendors and contracts to deliver flawless event execution


• Manage guest communications pre, during and post event


• Manage finance trackers, budgets, and program reconciliations


• Develop sales decks and presentations to be presented to internal and external audiences


• Support the agency experiences team as a key member of the hosting and hospitality vertical, bringing new insights and ideas to an evolving industry

THE BIGGER TEAM YOU'LL JOIN

Recognized as one of the "Best Places to Work in Sports", Octagon is the global sports, entertainment, and experiential marketing arm of the Interpublic Group.

We take pride in being Playmakers - finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent.

We can put ourselves in the shoes of fans because we ARE fans - of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world.

The world needs play more than ever. Are you a Playmaker?

WHO WE'RE LOOKING FOR

• An impressive work ethic with the initiative to constantly go above and beyond


• A passion for hospitality and providing VIP service.


• Interested in the business of sports, entertainment, gaming, music and/or celebrity & lifestyle culture


• 5+ years' experience working in a hospitality or project management role


• Organization skills and attention to detail, including the ability to prioritize multiple projects simultaneously, are outstanding


• Proficient with Microsoft Office Software (specifically PowerPoint, Excel and Word)


• A positive mentality, with a "no job is too small" approach


• Fluency in multiple languages a plus


• Enjoys travel and are comfortable executing onsite events


• Flexibility and willingness to travel domestically and internationally, and work weekends or holidays as needed. Anticipated travel level: Moderate (20-45%)

L3: The base range for this position is $60,000 - 65,000. Where an employee or prospective employee ispaid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background pertinent experience, and qualifications

Octagon's comprehensive benefit package includes:

• Unlimited PTO policy - we understand you need time for play!


• Competitive medical/dental/vision insurance plans with FSA/HSA and Dependent Care FSA options. Pet Insurance for those who need it too!


• Generous Family and Parental Leave Policy (12 weeks) with eligibility extended to all parents regardless of gender or primary/secondary caregiver status


• Access to our parent company (IPG) Savings plan (401K program) with company match as well as an Employee Stock Purchase Plan (ESPP)


• Pretax Transportation/Commuter Benefits and Parent Travel Program


• Dedicated Mental Health resources including Headspace membership, Employee Assistance Program (CCA) and more


• Discount portal for everyday goods and services


• Employee Resource Groups and inclusive diversity programming and initiatives


• Personal Development programs

Octagon is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis prohibited by law.

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