Hospitality Lead & Guest Experience Server

Chelsea Hospitality Group; Morristown (NJ); On-site; USD 6,900 - 9,600; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(k)

Paid Time Off

Job summary

The Morris Proper, part of Chelsea Hospitality Group in Morristown, is seeking a hospitality leader to oversee guest experiences and daily operations. You will partner with front-of-house and kitchen teams to ensure alignment with business goals and deliver standout service.

Ideal candidates bring leadership and server experience, a passion for hospitality, and a collaborative mindset to foster a loyal guest community in a fast-paced environment.

Qualifications

• 1+ years of leadership experience in restaurants and hospitality, with a strong understanding of systems and processes in restaurant management.
• 1+ years of experience as a server in a well-rated restaurant, with a passion for great service and a strong hospitality mindset.
• Ability to work in a fast-paced kitchen or restaurant environment, standing for extended periods, lifting heavy objects (up to 50 lbs), and staying organized.
• Warm, inviting personality with a commitment to making guests feel at home and delivering industry-leading hospitality.
• Strong food and beverage knowledge, with a keen attention to detail and understanding of proper steps of service.
• Positive attitude, reliability, professionalism, and strong communication skills.
• Collaborative and adaptable attitude, with the ability to work effectively across teams and departments

Responsibilities

• Inspire Memorable Hospitality: Create meaningful, memorable experiences for our guests, while fostering a culture where hospitality is at the heart of everything we do.
• Stay Guest-Focused: Work closely with your management team to stay connected to guest feedback. Seek out every opportunity to enhance the guest experience and build a community of loyal regulars.
• Partner with the Restaurant: Build a strong, collaborative relationship with both the front-of-house management and kitchen teams, ensuring alignment of all business goals and initiatives.
• Balance Operational Excellence: Juggle daily operations and strategic responsibilities with grace, making decisions that benefit both the immediate needs and long-term success of the business.
• Foster Relationships: Build and maintain trusting relationships with other Chelsea Hospitality Group leaders. By sharing best practices and supporting one another, we all win.

Skills

Leadership experience

Hospitality mindset

Guest-focus

Communication skills

Job description

The Morris Proper, part of Chelsea Hospitality Group in Morristown, is seeking a hospitality leader to oversee guest experiences and daily operations. You will partner with front-of-house and kitchen teams to ensure alignment with business goals and deliver standout service.

Ideal candidates bring leadership and server experience, a passion for hospitality, and a collaborative mindset to foster a loyal guest community in a fast-paced environment.