Hospitality Lead — Customer Experience & Team Leadership

HUNGRY; Pleasanton (CA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Competitive hourly pay

On-site in Pleasanton, CA

Job summary

HUNGRY is hiring for a hospitality-focused role in Pleasanton, CA. You will receive catering deliveries, heat and finish meals, and present food in a clean, organized manner.

You will educate customers on offerings and assist with coffee and beverage equipment when needed. Ideal candidates have prior hospitality/culinary experience, hold a Serv Safe Manager Certificate and a current Food Handler Card, and can troubleshoot issues calmly in a fast-paced environment.

Qualifications

• Hospitality or culinary experience required.
• Serv Safe Manager Certificate and Food Handler Card required.
• Strong communication and troubleshooting abilities.
• Ability to work independently and stay organized.
• Attention to allergens and ingredients.

Responsibilities

• Receive deliveries of catering items from our food partner/delivery partners.
• Heat and finish meals in the oven, garnishing according to chef's specifications.
• Present and serve food in a clean and organized manner.
• Educate customers & professionally answer food related questions.
• Assist Porter/Barista with coffee grinding and brewing equipment when necessary.
• Maintain careful inventory of all food products/orders.
• Troubleshoot breakdowns, maintaining supplies, assisting Barista with performing preventive maintenance.
• Stocking and restocking of snack products.
• Quality Assurance of all food and beverage items.
• Service 3 Coffee machines, 4 Water/ice machines, helping manage the micro market--accepting orders & stocking products.

Skills

People person

Team focus

Customer service

Food safety principles

Education

Serv Safe Manager Certificate

Food Handler Card

Job description

HUNGRY is hiring for a hospitality-focused role in Pleasanton, CA. You will receive catering deliveries, heat and finish meals, and present food in a clean, organized manner.

You will educate customers on offerings and assist with coffee and beverage equipment when needed. Ideal candidates have prior hospitality/culinary experience, hold a Serv Safe Manager Certificate and a current Food Handler Card, and can troubleshoot issues calmly in a fast-paced environment.