Hospitality Lead

Serenity Mental Health Centers; Denver (CO); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

90% medical/dental/vision coverage

401(k)

Paid Time Off

10 PTO days (15 after first year)

10 paid holidays

Job summary

Serenity Mental Health Centers in Denver, CO seeks a Hospitality Lead to connect deeply with individuals, guide them through options, address concerns, and help them take the next steps in their journey. You’ll also support the team as needed and contribute to a positive client experience.

Requirements include a High School Diploma or GED (some college preferred), at least 3 years of full-time leadership experience, and a strong customer service mindset with excellent communication skills.

Qualifications

• High School Diploma or GED; some college preferred.
• Strong customer service mindset.
• Excellent verbal and written communication skills.
• Basic math skills.
• Minimum of 3 years of full-time leadership experience.

Responsibilities

• Connect with individuals you meet and understand their needs.
• Guide clients through options and address concerns.
• Help clients take the next steps in their journey.
• Be adaptable and step in for other roles when necessary.

Skills

Customer service

Leadership experience

Excellent communication

Basic math skills

Education

High School Diploma or GED

Some college preferred

Job description

Hospitality Lead? Ready to Lead with Purpose? Join Our Team. At Serenity,?we?re?building high-impact teams and transforming the way people experience well-being. No prior industry experience required?just leadership, drive, and a genuine commitment to?helping?other'succeed. You Know People.We?ll?Teach You the Rest. We're?not looking for?industry?experience??Serenity is'seeking?highly?motivated and ambitious?individuals who can create a functional dynamic in the office.If?you?re?people-focused and?want to be?passionate about?the work you do,?we?ll?provide the training you need. The Role:? As a?Hospitality Lead,?you'll?connect deeply with individuals, guide them through their options, address any concerns, and help them take the next steps in their journey?while also supporting your team as needed. If?you're?ready to make a difference, elevate the experience, and grow your career with a forward-thinking team, we want to hear from you. What?You'll?Do?

• Connect with everyone client you meet with?

• Educate and answer questions about our life-changing offerings?

• Help individuals feel comfortable and supported as they begin their journey?

• Be adaptable and step in for other roles when necessary?

What You Need?

• High School Diploma or GED; some college?preferred?

• Strong customer service mindset?

• Excellent verbal and written communication skills, and basic math skills?

• Minimum of 3 years of full-time experience?preferably in leadership?

• Experience in roles?like:?customer service,?hospitality,?dental or vision offices, personal coaching, or high-end restaurant service?

Why?You'll?Love Working Here?

• Fulfillment? Make a real impact by helping others achieve their goals?

• Career Growth? We promote from within and offer plenty of room to advance?

• Competitive Pay?

• Excellent Benefits?? 90% coverage for medical, dental, and vision?

• 401(k)?? Invest in your future with us?

• Paid Time Off?? 10 PTO days (15 after your first year) + 10 paid holidays for rest and renewal?

Who We Are? We use advanced technology to deliver solutions and help individuals achieve long-term success, even when other options?haven?t?worked. Our approach is rooted in evidence-based research and proven results.We're?changing?lives?every day. We are an Equal Opportunity Employer?if?you?re?qualified, you?re welcome here. This position is contingent upon a successful criminal background check and drug screening upon hire. In accordance with Colorado's Equal?Pay for Equal Work Act this position pays $60,000 annually