Hospitality Inside Sales Representative

Furniture Options / Viciniti; Edmond (OK); On-site; USD 37,000 - 60,000; Full time

Benefits offered by this job

ESOP

Health insurance

401(k) with company match

Paid time off

Paid holidays

Volunteer time

Job summary

Furniture Options / Viciniti in Edmond, OK is seeking an Inside Sales Representative to guide clients through furnished housing choices for business travel, relocation, and temporary housing. You will handle warm inbound leads, build relationships, and drive bookings with consultative sales.

The role emphasizes customer service, hospitality, and ongoing professional development within a fast-paced, employee-owned team in Edmond.

Qualifications

• Education preferred, but experience considered.
• Strong communication and relationship-building skills.
• Organized and able to manage multiple priorities.

Responsibilities

• Respond to inbound leads from calls, website inquiries, client portals, and referrals.
• Learn client needs and recommend furnished housing solutions.
• Build relationships with clients and provide exceptional service during booking.
• Prepare quotes, answer questions, and guide clients toward bookings.
• Identify opportunities to upsell services and amenities.
• Manage customer activity and sales opportunities within CRM and reservation systems.
• Coordinate accurate property information across client-facing platforms.
• Maintain records and follow up with prospective and current clients.
• Monitor sales performance and contribute to team growth.

Skills

Inbound leads handling

Relationship-building

Communication skills

CRM proficiency

Education

Associate's or Bachelor's degree preferred

Tools

CRM

Reservation systems

Client portals

Job description

Description

Are you someone who enjoys helping people, solving problems, and building relationships? Do you thrive in a fast-paced environment where no two days are the same?

We're looking for an Inside Sales Representative to join our growing corporate housing team. In this role, you'll work with clients who need furnished housing solutions for business travel, employee relocation, insurance claims, and other temporary housing needs. You'll guide customers through the process, recommend the best housing options, and help them find the right solution for their unique situation.

This is a great opportunity for someone who enjoys consultative sales, customer service, hospitality, leasing, staffing, or relationship-based selling.

Why You'll Love This Role

• Work primarily with warm inbound leads and customer inquiries
• Help clients solve real housing challenges
• Earn monthly commissions in addition to your hourly pay
• Join a 100% employee-owned company (ESOP) where you share financially in our success
• Be part of a collaborative and supportive team
• Enjoy opportunities for professional growth and advancement

What You'll Do

• Respond to inbound leads from phone calls, website inquiries, client portals, and referrals
• Learn about each client's needs and recommend appropriate furnished housing solutions
• Build relationships with clients and provide exceptional service throughout the booking process
• Prepare quotes, answer questions, and guide clients toward booking decisions
• Identify opportunities to enhance the customer experience through additional services and amenities
• Manage customer activity and sales opportunities within CRM and reservation systems
• Coordinate accurate property information across client-facing platforms
• Maintain organized records and follow up promptly with prospective and current clients
• Monitor sales performance and contribute to team growth objectives

What Makes Someone Successful in This Role

• Strong communication and relationship-building skills
• Naturally curious and enjoys helping people find solutions
• Organized and able to manage multiple priorities simultaneously
• Comfortable using technology and learning new systems
• Self-motivated with a strong sense of accountability
• Ability to build trust and confidently ask for the business
• Positive attitude and desire to continuously learn and improve

Compensation & Benefits

• $18-$21 per hour, paid weekly + monthly commission
• Most successful team members earn $55,000-$60,000 annually with top performers earning more
• Monday-Friday schedule (8:00 AM-5:00 PM)
• Health, dental, and vision insurance
• Company-paid life and disability insurance
• 401(k) with company match
• Employee Stock Ownership Plan (ESOP)
• Paid time off and paid holidays
• Paid volunteer time
• Professional development and advancement opportunities

About Us

We are a growing, employee-owned provider of furnished housing solutions serving individuals and organizations across the country. Our team helps relocating employees, traveling professionals, displaced families, and business clients find comfortable, fully furnished apartments when they need them most. Our office is located in Edmond.

As an employee-owner, you'll have the opportunity to contribute to our success while building your own future alongside a company that values collaboration, service, and results.

Requirements

Preferred Background

We welcome candidates from a variety of industries, including:

• Inside Sales
• Hospitality
• Property Management or Apartment Leasing
• Corporate Housing
• Staffing and Recruiting
• Customer Success
• Account Management
• Insurance or Financial Services
• Business Development

Education: Associate's or Bachelor's degree preferred, but equivalent experience will be considered.