Hospitality HR Director: People Experience & Growth

HHM Hotels; North Falmouth (MA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k Company Match

Life Insurance

Telus Health access

Travel Discounts

Commuter Benefits

Education/Professional Development

Technology Reimbursements

Referral Bonus

Quarterly Incentives

Job summary

Sea Crest Beach Resort in Massachusetts is seeking a Director of People Support to lead the human resources function for a large seasonal coastal property. You will drive recruitment strategies, employee relations, and total rewards administration across all resort departments.

You will partner with HHM’s centralized HR teams to align benefits, compensation, and compliance while guiding professional development and a strong culture for year-round and seasonal staff.

Qualifications

• Bachelor’s Degree in Human Resources or related field preferred.
• 5-7+ years HR experience, preferably in hospitality.
• HR certification and/or involvement in local hotel HR community preferred.

Responsibilities

• Oversee employee experience and culture through engagement and leadership coaching.
• Strategic leadership of HR functions including talent acquisition, training, scheduling, performance management, and engagement.
• Lead recruitment strategy and manage complex seasonal hiring and J1 visa programs.
• Ensure HR policies comply with local/state/federal regs and visa compliance.
• Design development programs to elevate service and operational performance.
• Collaborate with centralized HR teams to administer benefits, compensation, and compliance.

Skills

Employee Experience & Culture

Strategic Leadership

Talent Acquisition & Development

Compliance & Integrity

Training & Performance Excellence

Collaboration & Execution

Education

Bachelor’s Degree in Human Resources

HR Certification

Job description

Sea Crest Beach Resort in Massachusetts is seeking a Director of People Support to lead the human resources function for a large seasonal coastal property. You will drive recruitment strategies, employee relations, and total rewards administration across all resort departments.

You will partner with HHM’s centralized HR teams to align benefits, compensation, and compliance while guiding professional development and a strong culture for year-round and seasonal staff.