Hospitality HR Assistant — Onboarding & Talent Growth

Hilton Madison Monona Terrace; Madison (WI); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401K with company match

Paid time off

Employee discounts

Movie tickets

Job summary

Hilton Madison Monona Terrace, a Marcus Hotels & Resorts property in downtown Madison, seeks an HR Assistant to support the HR Director with onboarding, recruitment, employee communications, and benefits administration. You’ll help attract and retain talent, coordinate interviews, manage HRIS data, and ensure compliance with laws and company policies in a fast-paced hospitality environment.

You will contribute to a positive workplace culture, engage associates, and support recognition programs

Qualifications

• Associate's or Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or related field preferred.
• 1-2 years of administrative, customer service, hospitality, or Human Resources experience preferred.
• Previous hotel or hospitality experience strongly preferred.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Experience with HRIS and applicant tracking systems preferred.
• Strong organizational and time-management skills.
• Ability to effectively prioritize multiple tasks in a fast-paced environment.
• Excellent attention to detail and accuracy.
• Strong communication, written, and verbal skills.
• Honest, trustworthy, discreet, and careful with confidential information
• Ability to work independently while also contributing as a collaborative team member.
• Strong interpersonal skills with the ability to interact effectively with associates at all levels of the organization.
• Ability to read, write, and speak English at a native level; proficiency in additional languages is a valuable asset.

Responsibilities

• Serve as an HR resource for associates, applicants, and managers by providing exceptional customer service and responding to HR-related inquiries.
• Coordinate and schedule interviews, orientations, training sessions, meetings, and other HR activities.
• Manage the full-cycle recruitment process for all hourly associate positions, including job postings, candidate sourcing, applicant screening, interview coordination, and employment offers.
• Maintain and update internal and external job postings through the Applicant Tracking System (ATS).
• Attend and support job fairs, recruiting events, community outreach programs, and other talent acquisition initiatives.
• Initiate onboarding for new hires, including preparation of new hire paperwork, employment documentation, and onboarding materials. Ensure all state and federally required paperwork is completed accurately and timely.
• Facilitate and support new hire orientation programs to ensure a positive onboarding experience.
• Process new hire information within HRIS systems and maintain accurate employee files and compliance trainings.
• Maintain confidential personnel, medical, benefits, workers' compensation, and employment files in accordance with company standards.
• Track and maintain required training, certifications, and compliance-related documentation.
• Support benefits administration, open enrollment activities, and associate communications regarding benefits programs.
• Assist with employee lifecycle processes including transfers, promotions, performance reviews, status changes, and separations.
• Coordinate associate engagement initiatives, recognition programs, celebrations, and employee appreciation events.
• Create and distribute HR communications including flyers, announcements, calendars, bulletin board updates, and recognition materials.
• Maintain HR reports, spreadsheets, and tracking logs related to recruiting, hiring, training, attendance, employee engagement, and workforce metrics.
• Ensure all employee records, documentation, and processes comply with federal, state, and local employment laws and company policies.
• Maintain HR office resources, forms, supplies, name badges, parking, bus passes, onboarding materials, and associate self-service tools.
• Support special projects and initiatives that enhance associate engagement and strengthen workplace culture.
• Perform additional duties as assigned.

Skills

Communication

Organizational skills

Time management

MS Office

HRIS

ATS

Education

Associate's or Bachelor's degree in HR/Business/Hospitality

Tools

Microsoft Office Suite

HRIS

ATS

Job description

Hilton Madison Monona Terrace, a Marcus Hotels & Resorts property in downtown Madison, seeks an HR Assistant to support the HR Director with onboarding, recruitment, employee communications, and benefits administration. You’ll help attract and retain talent, coordinate interviews, manage HRIS data, and ensure compliance with laws and company policies in a fast-paced hospitality environment.

You will contribute to a positive workplace culture, engage associates, and support recognition programs