Hospitality Houseperson | Elevate Guest Experience

Hilton-Garden-Inn-Hotel; Burlington (MA); On-site; USD 19,000 - 25,000; Full time

Job summary

Arbor Lodging Management is seeking a Houseperson to maintain clean, safe hotel environments and respond to guest requests as part of our commitment to outstanding guest service. The role involves cleaning grounds and guest rooms, communicating maintenance needs to managers, assisting guests and teammates, delivering items, stocking supplies, and supporting laundry and housekeeping when needed.

Flexibility to work nights, weekends, and holidays is required.

Qualifications

• Flexibility to work nights, weekends, and holidays.
• Strong task and time management abilities.
• Ability to work independently and with a team.

Responsibilities

• Assure cleanliness of hotel grounds, entrances, storage facilities, trash areas, guest and back-of-house hallways, elevators, staircases, and guest rooms.
• Communicate efficiently with managers regarding maintenance issues, room damage, or missing property.
• Interact with teammates and guests in a friendly and professional way.
• Deliver items to hotel guests as directed.
• Assist with TV remotes, TV boxes, thermostats, jacuzzi tubs, light fixtures, phones, and moving furniture.
• Support laundry and/or housekeeping departments when needed.
• Distribute linen, housekeeping supplies, and room amenities properly.
• Properly stock carts with cleaning and paper supplies.
• Ability to lift 50 lbs. and walk, sit, or stand for extended periods time
• Ability to lift, pull, and push moderate weight
• Additional tasks may be assigned at any given time

Job description

Arbor Lodging Management is seeking a Houseperson to maintain clean, safe hotel environments and respond to guest requests as part of our commitment to outstanding guest service. The role involves cleaning grounds and guest rooms, communicating maintenance needs to managers, assisting guests and teammates, delivering items, stocking supplies, and supporting laundry and housekeeping when needed.

Flexibility to work nights, weekends, and holidays is required.