Hospitality Housekeeping Manager | Guest Experience Leader

Superior Shores Resort; Two Harbors (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) with Employer Match

Health Insurance

Paid Time Off

Employer-Paid Life Insurance

Voluntary Life Insurance

Voluntary STD / LTD

Job summary

Superior Shores Resort in Two Harbors, MN is seeking a Housekeeping Manager to oversee daily operations of the housekeeping department, ensuring guest rooms, public areas, and back-of-house spaces meet our cleanliness and quality standards.

You will supervise staff, manage schedules, conduct room inspections, coordinate with other departments, monitor safety, and coach the team to deliver exceptional guest service while maintaining a collaborative, positive work environment.

Responsibilities

• Oversee daily operations of the housekeeping department to meet cleanliness and quality standards in guest rooms, public areas and back-of-house spaces.
• Supervise housekeeping staff, manage schedules, and conduct room inspections to ensure consistency and efficiency.

Job description

Superior Shores Resort in Two Harbors, MN is seeking a Housekeeping Manager to oversee daily operations of the housekeeping department, ensuring guest rooms, public areas, and back-of-house spaces meet our cleanliness and quality standards.

You will supervise staff, manage schedules, conduct room inspections, coordinate with other departments, monitor safety, and coach the team to deliver exceptional guest service while maintaining a collaborative, positive work environment.