Housekeeping Supervisor

Woodspring Suites Winston-Salem Haynes Mall; Winston-Salem (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with match

Discounted room rates

Training & development

Career advancement

Job summary

Concord Hospitality is hiring a Housekeeping Supervisor in Winston-Salem, NC to lead housekeeping, laundry, and houseperson staff to ensure cleanliness and service at our properties. You will inspect guest rooms and public areas, provide training, and maintain professional standards.

The ideal candidate has proven leadership in hotels or similar settings, exceptional communication, and a passion for hospitality.

Qualifications

• Experience leading housekeeping or cleaning teams in hotels or multi-unit properties.
• Strong attention to detail and commitment to quality standards.
• Excellent communication with guests and colleagues; professional demeanor.

Responsibilities

• Supervise housekeeping, laundry, and houseperson staff to ensure high standards of cleanliness and service.
• Inspect guest rooms and public areas to verify quality and adherence to hotel standards.
• Provide training, guidance, and support to team members to foster success and professional growth.
• Communicate effectively with guests, managers, and colleagues in a professional and friendly manner.
• Respond promptly to guest requests and resolve issues with courtesy and efficiency.
• Maintain accurate records and ensure compliance with safety and sanitation procedures.
• Lead by example with professionalism, integrity, and a passion for hospitality.

Skills

Team leadership

Communication skills

Attention to detail

Guest service oriented

Job description

• Supervise housekeeping, laundry, and houseperson staff to ensure high standards of cleanliness and service.
• Inspect guest rooms and public areas to verify quality and adherence to hotel standards.
• Provide training, guidance, and support to team members to foster success and professional growth.
• Communicate effectively with guests, managers, and colleagues in a professional and friendly manner.
• Respond promptly to guest requests and resolve issues with courtesy and efficiency.
• Maintain accurate records and ensure compliance with safety and sanitation procedures.
• Lead by example with professionalism, integrity, and a passion for hospitality.

Qualifications:

• Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor.
• Strong attention to detail and commitment to quality standards.
• Excellent communication skills; outgoing, friendly, and professional with guests and colleagues.
• Ability to motivate and lead a team to achieve success.
• Actively engaged and passionate about your work.
• Demonstrated professionalism and integrity in all responsibilities.

Benefits (Full-Time Associates Only):

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

Concord Hospitality has a great work culture, and our associates are our greatest assets. We invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

“We Are Concord!”

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.