Hospitality Host: Warm Greetings & Seamless Seating

Bean Restaurant Group; Amherst (MA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dining discounts

Company 401K program

A fun work environment

Opportunities to grow within Bean

Job summary

Johnny’s Tavern, part of Bean Restaurant Group in Amherst, MA, is seeking a friendly host/hostess. The role offers $15 per hour, with responsibilities including greeting guests, handling reservations, and guiding guests to seating while coordinating with staff for a smooth service flow.

The ideal candidate is hospitality-driven, customer-focused, and willing to learn in a team environment. Benefits include health insurance, dining discounts, 401K, and opportunities for growth within Bean

Qualifications

• Two years experience preferred, but we will train the right candidate who shows a willingness to learn in a collaborative environment.
• A team player with a hospitality first mentality and a keen willingness to learn.
• Positive attitude and excellent communication skills

Responsibilities

• Greet guests in a warm and friendly manner and thank guests as they leave.
• Answer the telephone, respond to guest inquiries about the restaurant, take reservations and manage seating chart.
• Escort guests to the assigned dining area, present menus, and ensure a smooth handoff to the service staff with a welcoming nature.
• Manage reservations and a waiting list during busy periods and provide guests accurate wait time estimates.
• Assist fellow employees as needed, participate in side work such as managing takeout orders.
• Engage with guests to ensure satisfaction with food and service, respond to complaints and notify management.

Skills

Hospitality mindset

Team player

Communication skills

Standing/walking capability

Job description

Johnny’s Tavern, part of Bean Restaurant Group in Amherst, MA, is seeking a friendly host/hostess. The role offers $15 per hour, with responsibilities including greeting guests, handling reservations, and guiding guests to seating while coordinating with staff for a smooth service flow.

The ideal candidate is hospitality-driven, customer-focused, and willing to learn in a team environment. Benefits include health insurance, dining discounts, 401K, and opportunities for growth within Bean