Johnnys Tavern - Host

Bean Restaurant Group; Amherst (MA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dining discounts

Company 401K program

A fun work environment

Opportunities to grow within Bean

Job summary

Johnny’s Tavern, part of Bean Restaurant Group in Amherst, MA, is seeking a friendly host/hostess. The role offers $15 per hour, with responsibilities including greeting guests, handling reservations, and guiding guests to seating while coordinating with staff for a smooth service flow.

The ideal candidate is hospitality-driven, customer-focused, and willing to learn in a team environment. Benefits include health insurance, dining discounts, 401K, and opportunities for growth within Bean

Qualifications

• Two years experience preferred, but we will train the right candidate who shows a willingness to learn in a collaborative environment.
• A team player with a hospitality first mentality and a keen willingness to learn.
• Positive attitude and excellent communication skills

Responsibilities

• Greet guests in a warm and friendly manner and thank guests as they leave.
• Answer the telephone, respond to guest inquiries about the restaurant, take reservations and manage seating chart.
• Escort guests to the assigned dining area, present menus, and ensure a smooth handoff to the service staff with a welcoming nature.
• Manage reservations and a waiting list during busy periods and provide guests accurate wait time estimates.
• Assist fellow employees as needed, participate in side work such as managing takeout orders.
• Engage with guests to ensure satisfaction with food and service, respond to complaints and notify management.

Skills

Hospitality mindset

Team player

Communication skills

Standing/walking capability

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Come join Johnny’s Tavern, one of Bean Restaurant Group’s flagship restaurants in Amherst, MA. Johnny’s Tavern is looking for an enthusiastic, hard-working host or hostess to join our team. The ideal candidate is passionate about hospitality and great food done right! Our mission is to provide a truly unforgettable dining experience through excellent hospitality, delicious food, and unparalleled professionalism. Compensation is $15 an hour.

• Greet guests in a warm and friendly manner, thank guests as they leave.
• Answer the telephone, respond to guest inquiries about the restaurant, take reservations and manage seating chart.
• Escort guests to the assigned dining area, present menus, and ensure a smooth handoff to the service staff with a welcoming nature.
• Manage reservations and a waiting list during busy periods and provide guests accurate wait time estimates.
• Assist fellow employees as needed, participate in side work such as managing takeout orders.
• Engage with guests to ensure satisfaction with food and service, respond to complaints and notify management.

BENEFITS

• Health insurance with generous employer contribution for qualified employees
• Dining discounts
• Company 401K program
• A fun work environment
• Opportunities to grow within Bean Restaurant Group

QUALIFICATIONS

• A team player with a hospitality first mentality and a keen willingness to learn
• Positive attitude and excellent communication skills
• Ability to stand, walk and lift heavy items for extended periods of time
• Two years experience preferred, but we will train the right restaurant candidate who shows a willingness to learn in a collaborative environment

ABOUT BEAN RESTAURANT GROUP

In business since 1965, we are a full-service restaurant management group. We are a family-run company that boasts 15 restaurants and over 400 employees throughout Western Massachusetts. Our values of integrity and genuine hospitality guide us, visit us at www.beanrg.com .

This position is currently accepting applications.