Hospitality Host: Lounge & Front Desk | Flexible Hours

Hospitality Ventures Management Group; Ann Arbor (MI); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Career growth opportunities

Flexible scheduling

PayActive access to earned wages

Paid Time Off

Paid Holidays

Full healthcare benefits

401(k) with match

Hotel and food & beverage discounts

Job summary

Hospitality Ventures Management Group in Ann Arbor seeks a Host/Hostess to greet guests, manage reservations, and coordinate seating, delivering a warm, welcoming front-of-house experience.

The role supports Club Lounge and restaurant operations, ensuring a clean, organized environment and attentive guest service. Reports to the Restaurant Manager with opportunities across our nationwide portfolio.

Qualifications

• Previous hospitality, restaurant, or guest service experience preferred.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Welcome and engage with guests in the Club Lounge, providing attentive and personalized service.
• Maintain a clean, organized, and inviting lounge environment at all times.
• Anticipate guest needs and respond promptly to requests, questions, and concerns.
• Monitor food and beverage offerings to ensure quality, freshness, and presentation standards are maintained.
• Assist guests with lounge amenities and provide information regarding hotel services and facilities.
• Fully stock and replenish all food, beverage, paper, and service supplies within the Club Lounge.
• Maintain inventory levels and organization of the Corner Pantry, ensuring products are readily available and attractively displayed.
• Rotate products following FIFO procedures.
• Monitor stock levels and communicate replenishment needs to leadership.
• Assist with monthly inventories, ensuring accurate counts and proper documentation.
• Assist restaurant staff during peak periods and support service functions as assigned.
• Help maintain cleanliness and organization in dining and service areas.

Skills

Customer service

Communication

Teamwork

Organization

Multitasking

Flexibility

Education

Combination of education and experience

Job description

Hospitality Ventures Management Group in Ann Arbor seeks a Host/Hostess to greet guests, manage reservations, and coordinate seating, delivering a warm, welcoming front-of-house experience.

The role supports Club Lounge and restaurant operations, ensuring a clean, organized environment and attentive guest service. Reports to the Restaurant Manager with opportunities across our nationwide portfolio.