Hospitality Host - Flexible Scheduling & Advancement

P.F. Chang's China Bistro, Inc.; Myrtle Beach (SC); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

On-the-job training

Advancement opportunities

Discounted meals

Employee referral program

Team member discounts

Holidays off (Thanksgiving/Christmas)

401(k) retirement plan

Health insurance

Paid sick leave

Job summary

The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest.

In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have. Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders).

Qualifications

• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to communicate effectively with co-workers and guests.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders).
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control.
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food.
• Set and clear a table neatly and efficiently according to P.F. Chang’s specifications.
• Learn curbside process and takeout expectations.
• Conducts side-work as required for each shift.

Skills

Customer service

Communication

Flexibility

Multi-tasking

Job description

The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest.

In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have. Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders).