Guest-First Host, Flexible Hours, Training & Growth

P.F. Chang's; Sarasota (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement - weprom

Discounted meals

Employee referral program

Exclusive team member discounts

Hiring immediately for full-time or,pt

Job summary

The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest.

In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have. Interacts courteously with guests, seats guests, makes reservations, takes food orders, and assists with takeout.

Qualifications

• Excellent customer service skills and etiquette.
• Able to communicate effectively with guests and co-workers.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders).
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control.
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food.
• Set and clear a table neatly and efficiently according to P.F. Chang's specifications.
• Learn curbside process and takeout expectations.
• Conducts side-work as required for each shift.

Skills

Customer service excellence

Communication skills

Flexibility to work shifts

Teamwork

Job description

The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest.

In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have. Interacts courteously with guests, seats guests, makes reservations, takes food orders, and assists with takeout.