Hospitality Host - Flexible Hours, Paid Training, Growth

P.F. Chang's; City of Rochester (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Advancement opportunities

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

401(k) retirement plan

Medical, dental and vision insurance

Paid sick leave

Job summary

P.F. Chang's China Bistro, Inc. in Rochester, NY is hiring a Host/Hostess to deliver an excellent hospitality experience by managing seating and guest flow. The Host provides a friendly first and last impression, quotes accurate wait times, and answers guest questions during waits.

Responsibilities include greeting guests, answering phones, taking reservations, and assisting with curbside and takeout processes while maintaining sanitation standards and team collaboration.

Qualifications

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to communicate effectively with co-workers and guests.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
• Set and clear a table neatly and efficiently according to P.F. Chang's specifications
• Learn curbside process and takeout expectations
• Conducts side-work as required for each shift

Skills

Excellent customer service

Effective communication

Multi-tasking

Flexibility

Job description

P.F. Chang's China Bistro, Inc. in Rochester, NY is hiring a Host/Hostess to deliver an excellent hospitality experience by managing seating and guest flow. The Host provides a friendly first and last impression, quotes accurate wait times, and answers guest questions during waits.

Responsibilities include greeting guests, answering phones, taking reservations, and assisting with curbside and takeout processes while maintaining sanitation standards and team collaboration.