Hospitality Host: Create Memorable Guest Experiences

THE BARTOLOTTA RESTAURANTS; Greendale (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Disability Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

Flexible Spending Account

Health Savings Account

Employee Meal

Job summary

The Bartolotta Restaurants is seeking a Host to greet guests, manage the dining room flow, and set the tone for an exceptional guest experience. You will coordinate waitlists, take reservations, and answer inquiries, ensuring smooth operations during service.

A hospitality-friendly mindset and strong people skills are essential for this role. Candidates should have a high school diploma and be comfortable in a fast-paced setting; prior front-of-house experience is a plus.

Qualifications

• Exceptional interpersonal, oral, and presentation skills for customer satisfaction.
• Ability to work in a fast-paced environment.
• Basic administrative procedures and systems proficiency.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Greet guests and guide them to the appropriate area.
• Manage the waitlist during busy periods and quote wait times.
• Take reservations and maintain the reservation book.
• Answer phones promptly and route calls appropriately.
• Maintain a professional demeanor in appearance and attitude.
• Keep the work area clean and organized.

Skills

Interpersonal skills

Oral communication

Presentation skills

Customer service

Teamwork

Education

High School Diploma

Tools

Microsoft Office

Job description

The Bartolotta Restaurants is seeking a Host to greet guests, manage the dining room flow, and set the tone for an exceptional guest experience. You will coordinate waitlists, take reservations, and answer inquiries, ensuring smooth operations during service.

A hospitality-friendly mindset and strong people skills are essential for this role. Candidates should have a high school diploma and be comfortable in a fast-paced setting; prior front-of-house experience is a plus.