Hospitality Group & Catering Sales Manager

Concord Hospitality Enterprises; Duluth (GA); Presencial; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Medical/Dental/Vision plans insurance

Life insurance with Short Term andLong

401k with Company Match

Tuition assistance

Discounted room rates at Concord hotel

Training & development and career

Descripción de la vacante

Concord Hospitality Enterprises is seeking a Sales Manager to develop and grow Group and Catering business for our Duluth, GA hotel. You will partner with the Sales and Event Management teams to deliver outstanding service and secure repeat business.

The role emphasizes proactive prospecting, strategic account management, and flawless event execution from pre-planning through post-event follow-up. Strong communication and relationship skills are essential.

Formación

• Degree in Hospitality, Business, or related field preferred.
• 2+ years of hotel or hospitality sales experience.
• Proven ability to meet or exceed sales goals.
• Experience with group and/or catering business.
• Strong communication and relationship-building skills.
• Organized with ability to manage multiple priorities.
• Familiar with sales systems such as Delphi and PMS.
• Customer-focused with a service-oriented mindset.
• Self-motivated, proactive, and results-driven.
• Able to work independently and as part of a team.
• Flexible to attend events, including some evenings/weekends.

Responsabilidades

• Deliver exceptional service to both internal teams and external clients, ensuring all communication is timely, clear, and professional.
• Drive revenue growth by maintaining existing accounts while actively seeking and developing new business opportunities.
• Manage the full event lifecycle, including pre-event planning, execution, and post-event follow-up, ensuring all details (contracts, room blocks, BEOs, billing, etc.) are accurate and well-coordinated.
• Collaborate cross-functionally with sales, event management, and operations teams to ensure seamless execution and client satisfaction.
• Forecast and maximize revenue by analyzing group room blocks, food & beverage needs, and overall business opportunities.
• Achieve individual sales goals, including activity metrics such as calls, tours, and appointments.
• Utilize sales systems and strategies (e.g., Delphi, PMS, marketing plans) to manage accounts and support overall business objectives.
• Maintain strong organization and time management, ensuring accuracy and attention to detail across all responsibilities.
• Participate in meetings, training, and ongoing development while contributing to a collaborative, team-focused environment.

Conocimientos

Hospitality sales

Account management

Communication

Relationship building

Time management

Educación

Degree in Hospitality or related field

Herramientas

Delphi

PMS

Descripción del empleo

Concord Hospitality Enterprises is seeking a Sales Manager to develop and grow Group and Catering business for our Duluth, GA hotel. You will partner with the Sales and Event Management teams to deliver outstanding service and secure repeat business.

The role emphasizes proactive prospecting, strategic account management, and flawless event execution from pre-planning through post-event follow-up. Strong communication and relationship skills are essential.