Hospitality Sales & Events Manager

Guest Services, Inc.; Guntersville (AL); On-site; USD 43,000 - 53,000; Full time

Job summary

Guest Services, Inc. is seeking a Sales & Catering Manager to drive new business and manage existing accounts, including group, catering, and meeting space sales.

The role involves booking, planning, and coordinating group room blocks and events while balancing client desires with property goals to maximize revenue and guest satisfaction. The ideal candidate will have experience in hospitality sales, strong relationship skills, and the ability to lead a team in a fast-paced environment.

Qualifications

• High School Diploma or GED is required; Bachelor's or Business Degree preferred.
• At least 2 years of related management experience.
• Computer proficiency with MS Word, Excel, and Outlook.
• Demonstrated talent for interacting with a wide variety of people.
• Ability to organize and coordinate multiple priorities; team leader; problem-solve.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.

Responsibilities

• Coordinate and manage facility's room and catering sales efforts. Target appointment-oriented sales communications to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.
• Maximize current key accounts by identifying and capturing those that offer revenue growth. Develop strong customer relations through frequent communication and ethical interaction.
• Develop a full working knowledge of the company brand and the facility operations, including Food and Beverage, Reservations, and all Guest Services.
• Develop a complete knowledge of the company's sales policies and standard operating procedures regarding sales, and ensure compliance.
• Develop facility's business sales strategies; monitor and adjust as required. Leverage marketing support from Corporate Office.
• Maintain awareness of safety issues, and report them immediately to your manager.

Skills

Customer service

Team leadership

Multitasking

Communication

Education

High School Diploma or GED

Bachelor's or Business Degree preferred

Tools

MS Word

Excel

Outlook

Job description

Guest Services, Inc. is seeking a Sales & Catering Manager to drive new business and manage existing accounts, including group, catering, and meeting space sales.

The role involves booking, planning, and coordinating group room blocks and events while balancing client desires with property goals to maximize revenue and guest satisfaction. The ideal candidate will have experience in hospitality sales, strong relationship skills, and the ability to lead a team in a fast-paced environment.