Hospitality GM: Lead Team & Customer Experience

BOJ of WNC, LLC; Greenville (SC); On-site; USD 60,000 - 80,000; Full time

Job summary

Bojangles, Inc. is hiring a General Manager, Hospitality Lead for Greenville, SC to lead daily restaurant operations, build a high-performing team, and ensure guest satisfaction.

You will oversee staffing, scheduling, and adherence to company standards while maintaining a clean, safe, and inviting dining area. The role emphasizes cost control, inventory management, community engagement, and alignment with Bojangles’ southern hospitality.

Qualifications

• Completed training and certification for all restaurant positions.
• Successful completion of Management Training Program.
• Field Exam passed with a score of 90% or better.
• Serve Safe certification.

Responsibilities

• Recruit, develop, and manage a motivated team according to company policies.
• Efficiently schedule managers and crew based on labor guidelines.
• Maintain high standards of employee appearance and conduct.
• Ensure the store's physical facility and equipment are in top condition.
• Manage food and supplies requirements, including inventory control.
• Handle cash, reconciliation, and deposit procedures.
• Participate in local store marketing and community engagement.
• Ensure a safe and secure environment for customers and employees.

Skills

Team leadership

Recruitment

Labor planning

Inventory management

Cash handling

Facility maintenance

Food safety

Community engagement

Education

Management Training Program

Serve Safe certification

Field Exam 90%+

Job description

Bojangles, Inc. is hiring a General Manager, Hospitality Lead for Greenville, SC to lead daily restaurant operations, build a high-performing team, and ensure guest satisfaction.

You will oversee staffing, scheduling, and adherence to company standards while maintaining a clean, safe, and inviting dining area. The role emphasizes cost control, inventory management, community engagement, and alignment with Bojangles’ southern hospitality.