Hospitality GM: Growth & Operations Leader

Flik Hospitality Group; Boston (MA); On-site; USD 109,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Job summary

Flik Hospitality Group is seeking a General Manager to oversee account operations, maintain client relations, and drive budgeted financial targets within the approved budget. You will lead and develop the team, ensuring top service quality and adherence to policies across departments.

The role emphasizes strong financial acumen, menu planning, HACCP compliance, and cross‑functional collaboration to align dining service with the facility plan.

Qualifications

• Bachelor’s degree is preferred, or equivalent professional experience.
• Eight to ten years upscale food service experience, including six years’ experience at the management level.
• Experience in personnel management including hiring, supervision, evaluation and succession planning.
• Proven track record to achieve company goals in compliance with company/client policies and procedures.
• Excellent leadership and organizational skills, with attention to detail.

Responsibilities

• Participates in employee meetings, reviews and training programs.
• Promotes professional growth and development of the team.
• Maintains relationships with staff, client and guests and other departments.
• Manages financial reporting with sales reports, P&L and budgets.
• Analyses financial data and creates trends; manages purchasing and inventory control.
• Plans menus in consultation with chefs; ensures HACCP controls and proper storage.

Skills

Leadership

Budgeting

Food cost control

HACCP knowledge

Staff development

Customer relations

Problem solving

Multitasking

Supervisory skills

Education

Bachelor’s degree preferred

Eight to ten years upscale food service experience, including six years at management level

Tools

Microsoft Office

ServSafe certification

Job description

Flik Hospitality Group is seeking a General Manager to oversee account operations, maintain client relations, and drive budgeted financial targets within the approved budget. You will lead and develop the team, ensuring top service quality and adherence to policies across departments.

The role emphasizes strong financial acumen, menu planning, HACCP compliance, and cross‑functional collaboration to align dining service with the facility plan.