Hospitality General Manager — Elevate Guest Experience

Pouring With Heart; Los Angeles (CA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Competitive Salary

Phone / Travel Stipend

Health insurance

401(K)

Flexible schedule

Weekly free spirits tastings

Job summary

A leading hospitality company based in Los Angeles is seeking a passionate General Manager to inspire and lead their team. This role requires a commitment to hospitality, creative problem-solving skills, and the ability to manage budgets effectively. The ideal candidate will build relationships within the community while ensuring a high standard of service and team development. Competitive salary and a range of benefits, including health insurance and wellness programs, are offered.

Qualifications

• Experience managing budgets and delivering financial goals.
• Ability to build relationships with guests and neighbors.
• Capacity to inspire and develop team members.

Responsibilities

• Oversee daily operations and ensure high standards of service.
• Curate community events to enhance guest experience.
• Celebrate team wins and foster a positive workplace culture.

Skills

Creative problem solving

Fair and consistent leadership

Clear and thoughtful communication

End-to-end project management

Commitment to hospitality

Job description

Do you know your Espadín from your Tobalá?

Las Perlas is a Oaxacan-style cantina at Sixth and Main in downtown LA, a living tribute to Mexico's native spirit. Since 2010 we've built one of the largest agave spirits collections in the country, with 450+ bottles, plus a craft cocktail program, Mexican and local beers, tacos on the patio, and a Mezcal Society that brings producers, brand partners, and agave aficionados through our doors all year. We're looking for a General Manager who loves agave spirits and wants to run the room where LA drinks mezcal.

Las Perlas - General Manager - Los Angeles, CA

Do you know your Espadín from your Tobalá?

Las Perlas is a Oaxacan-style cantina at Sixth and Main in downtown LA, a living tribute to Mexico's native spirit. Since 2010 we've built one of the largest agave spirits collections in the country, with 450+ bottles, plus a craft cocktail program, Mexican and local beers, tacos on the patio, and a Mezcal Society that brings producers, brand partners, and agave aficionados through our doors all year. We're looking for a General Manager who loves agave spirits and wants to run the room where LA drinks mezcal.

Who We Are

Las Perlas is part of Pouring With Heart, a hospitality group operating 24+ bars across California, Colorado, and Texas. Our purpose: For Each Other. We exist to raise the human spirit through community, camaraderie, and connection, for our guests and for our teams.

What You'll Own (not Limited To)

The agave program. Curate the back bar. Build relationships with importers, distillers, and brand reps. Keep our list the best in the city and teach the team to sell it with pride.

The room. The energy of the floor, the pace of service, the regulars who feel at home and the first-timers who become regulars.

The team. Hire, train, schedule, and develop bartenders, barbacks, security, and floor staff. Build a crew that stays.

The business. Full P&L ownership: labor, COGS, inventory, ordering, cash handling, and monthly reporting. You'll partner with our ops and finance teams and run this bar like it's yours.

The community. Mezcal Society events, tastings, brand partnerships, and a real presence in the DTLA neighborhood.

Who You Are

3+ years leading a high-volume bar (GM or strong AGM ready to step up). Bars, not restaurants.

Real agave knowledge. You can talk producers, regions, and production methods. No certifications required. We'll know it when we hear it.

You've hired, trained, and kept hourly crews in a late-night environment.

Comfortable with the numbers: P&L, labor targets, inventory/pour cost, scheduling systems, POS.

Current or willing to obtain: RBS certification, LA County Food Handler card and other state required certificates.

Available nights, weekends, and holidays. We pour until 2AM.

Oversee all aspects of bar operations including scheduling, payroll, inventory, maintenance, and compliance.

Work closely with your AGM and BLT to develop leadership skills, delegate effectively, and build team alignment.

Collaborate on cocktail menus, programming, and creative activations that reflect your bar’s brand and community.

Lead regular meetings and performance reviews to ensure clear communication and accountability.

Represent Pouring With Heart with professionalism, authenticity, and pride in every interaction.

Physical Requirements

Must be able to work on your feet for extended periods (up to 8 hours)

Ability to lift and move up to 50 pounds

Fast-paced movements and mobility required to cover bar and floor space efficiently

Ability to bend, reach, and perform repetitive motions as part of daily bar operations

What We Offer…

Pouring With Heart is more than a workplace, it’s a community. We invest in our people, helping you grow professionally while being part of something bigger than yourself.

Health Care (Medical, Dental & Vision) Full-time (30+ hours a week) employees are eligible.

401K: (for eligible employees, as they will be eligible)

Employee Assistance Program (EAP): Access to mental health, financial wellness and many more resources through our EAP.

Short/Long Term Disability and Life Insurance: Fully covered by the company for full time employees (30+ hours a week).

Career & Learning Development: Opportunities to grow with PWH, whether into leadership roles or through new markets across the country. Access to training, tastings, and workshops to build technical skills and product knowledge.

Community Impact: PWH employees have the opportunity to impact their neighboring communities through local outreach, mentorship, and sustainability efforts.

Team & Company Outings: We celebrate camaraderie both in and outside the bar through events, anniversaries, attractions, travel opportunities, staff appreciation parties and more!

Leadership Perks: Phone and Travel Stipends provided along with priority scheduling

Baby Bonding: Maternity/Paternity benefits (once eligible)

Flexible PTO: Full-Time, Exempt Employees are eligible for our generous time-off policy, which promotes a healthy work / life balance and is in place to prevent professional burnout.

How To Apply

Send your resume, and in a few sentences tell us about a mezcal (or producer) you love and why. Those that don't may be reviewed last so tell us your passions about agave!