PWH - Assistant General Manager

Pouring With Heart; Los Angeles (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health Care: (Medical, Dental & Vision

401K: Access to a 401K retirement plan

Employee Assistance Program (EAP)

Short/Long Term Disability and Life 보험

Career & Learning Development

Community Impact

Team & Company Outings

Leadership Perks: Phone and Travel Sti

Job summary

Pouring With Heart in Los Angeles is seeking a hands-on Assistant General Manager to join the Bar Leadership Team. You will work closely with the General Manager to identify growth opportunities, develop leadership skills, and drive operational excellence in a fast-paced setting.

You will help shape cocktail menus, manage events, budgets, and staff development while upholding the bar’s standards of hospitality and community connection.

Qualifications

• Prior bar or managerial experience in hospitality preferred.
• 3+ years of bartending experience in a high-volume or cocktail-focused environment preferred.
• Ability to multitask in a fast-paced environment while keeping a calm, positive demeanor.
• Strong product knowledge in spirits, beer, and cocktails with curiosity to expand expertise.
• Ability to balance creativity with financial awareness (menu costing, waste reduction, ROI tracking).
• Excellent communication and organizational skills with staff and guests.
• Team-oriented leader with the ability to delegate, coach, and support peers.
• Must be 21+ and hold valid certifications for responsible beverage service (varies by state).

Responsibilities

• Partner with your General Manager to identify leadership goals and areas for growth.
• Collaborate on cocktail menus, ensuring creativity, guest appeal, and cost-efficiency.
• Support planning and execution of events, activations, and community engagements aligned with the bar’s brand.
• Partner with vendors and marketing teams to drive exposure, awareness, and revenue growth.
• Close the bar and handle cash nightly from drops and tip outs.
• Track guest feedback, event ROI, and revenue trends to inform decision-making.
• Assist with weekly budgets, inventory, and ordering to support financial goals.
• Develop systems that improve consistency in service, prep, and operations.
• Support the Bar Leadership Team by leading by example, mentoring peers, and fostering a culture of hospitality and accountability.
• Participate in training sessions, team meetings, and leadership development workshops.
• Represent Pouring With Heart’s values of community, camaraderie, and connection in every interaction.

Skills

Bar Management

Bartending 3+ yrs

Multitasking

Product knowledge

Financial awareness

Communication

Leadership

Beverage service certs

Job description

Pouring with Heart is currently looking for a new member of the Bar Leadership Team in Los Angeles, CA. We are excited to find a new family member. Below is a description of the role, give it a read-through, and if you think “Hell yeah!”, we’d love to start a conversation.

The Role…

As the Assistant General Manager of the Bar Leadership Team, you will work directly with your General Manager to identify areas for growth, develop new skills, and build your foundation for leadership. This role is designed as both a learning path to become a General Manager and an active management position within the bar. The GM has the autonomy to assign this position tasks, projects, and priorities that reflect both the needs of the bar and your development.

About Our Bars…

https://www.pouringwithheart.com/locations

Main Duties, but are not limited to…

• Partner with your General Manager to identify leadership goals and areas for growth
• Collaborate on cocktail menus, ensuring creativity, guest appeal, and cost-efficiency
• Support planning and execution of events, activations, and community engagements aligned with the bar’s brand
• Partner with vendors and marketing teams to drive exposure, awareness, and revenue growth
• Close the bar and handle cash nightly from drops and tip outs
• Track guest feedback, event ROI, and revenue trends to inform decision-making
• Assist with weekly budgets, inventory, and ordering to support financial goals
• Develop systems that improve consistency in service, prep, and operations
• Support the Bar Leadership Team by leading by example, mentoring peers, and fostering a culture of hospitality and accountability
• Participate in training sessions, team meetings, and leadership development workshops
• Represent Pouring With Heart’s values of community, camaraderie, and connection in every interaction

Required Skills/Qualifications

• Prior bar or managerial experience in hospitality preferred
• 3+ years of bartending experience in a high-volume or cocktail focused environment preferred
• Ability to multitask in a fast-paced environment while keeping a calm, positive demeanor
• Strong product knowledge in spirits, beer, and cocktails with curiosity to expand expertise
• Ability to balance creativity with financial awareness (menu costing, waste reduction, ROI tracking)
• Excellent communication and organizational skills with both staff and guests
• Ability to multitask in a fast-paced environment while maintaining a calm, professional demeanor
• Team-oriented leader with the ability to delegate, coach, and support peers
• Must be 21+ and hold valid certifications for responsible beverage service (varies by state)

Physical Requirements

• Must be able to work on your feet for extended periods (up to 8 hours)
• Ability to lift and move up to 50 pounds
• Fast-paced movements and mobility required to cover bar and floor space efficiently
• Ability to bend, reach, and perform repetitive motions as part of daily bar operations

What We Offer…

• Health Care: (Medical, Dental & Vision) Full-time (30+ hours a week) employees are eligible.
• 401K: Access to a 401K retirement plan with a company match of 4% (for eligible employees).
• Employee Assistance Program (EAP): Access to mental health, financial wellness and many more resources through our EAP.
• Short/Long Term Disability and Life Insurance: Fully covered by the company for full time employees (30+ hours a week).
• Career & Learning Development: Opportunities to grow with PWH, whether into leadership roles or through new markets across the country. Access to training, tastings, and workshops to build technical skills and product knowledge.
• Community Impact: PWH employees have the opportunity to impact their neighboring communities through local outreach, mentorship, and sustainability efforts.
• Team & Company Outings: We celebrate camaraderie both in and outside the bar through events, anniversaries, attractions, travel opportunities, staff appreciation parties and more!
• Leadership Perks: Phone and Travel Stipends provided along with priority scheduling

At Pouring With Heart, we raise the human spirit through community, camaraderie and connection.