Hospitality Front Desk & Sales Specialist

Town Pump, Inc.; Columbus (MT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(K)

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Flex Spending Accounts

Paid time off

Education reimbursement

Job summary

Town Pump, Inc. in Columbus, MT is seeking a motivated Hotel Front Desk Agent to warmly welcome guests and handle check-ins, check-outs, reservations, and phone transfers while upholding brand standards.

The position emphasizes selling hotel rooms, explaining amenities, and closing inquiries while maintaining cash handling accuracy, data entry, and multi-line phone operations. A courteous, punctual teammate who can work flexible schedules will thrive here.

Qualifications

• Experience in guest service or hospitality is preferred.
• Prior cash handling and basic accounting accuracy.
• Familiarity with phone systems and data entry.
• Proven ability to engage guests and close sales.

Responsibilities

• Greet guests and manage check-in/check-out, billing, and reservations.
• Handle phone transfers and other service requests to brand standards.
• Explain amenities and work to close room sales on inquiries.
• Maintain cash control and secure cash drawer.
• Complete required training and maintain confidentiality of guest and company information.
• Support housekeeping or breakfast service as needed.

Skills

Cash handling

Data entry

Phone systems

Guest services

Sales skills

Computer literacy

Tools

POS system

Multi-line phones

Job description

Town Pump, Inc. in Columbus, MT is seeking a motivated Hotel Front Desk Agent to warmly welcome guests and handle check-ins, check-outs, reservations, and phone transfers while upholding brand standards.

The position emphasizes selling hotel rooms, explaining amenities, and closing inquiries while maintaining cash handling accuracy, data entry, and multi-line phone operations. A courteous, punctual teammate who can work flexible schedules will thrive here.